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Modality Partnership; St Helens; On-site; GBP 45,000 - 60,000; Full time

Benefits offered by this job

27+ days leave

Employee discounts

EAP

Career development pathways

Family-friendly policies

Flexible working

Job summary

Haydock Medical Centre is part of Modality Partnership, a major GP network in the UK. We invite applications for a Practice Manager in the St Helens Division to lead day-to-day operations, drive improvements, and support high-quality patient care.

You will work with partners, clinicians, and operational teams to implement changes, manage performance, and deliver strategic objectives in a fast-paced primary care setting. Flexible working options are available.

Qualifications

• Experience leading teams and managing primary care operations.
• Strong organisational, communication, and stakeholder management skills.
• Ability to drive service improvements and performance management.

Responsibilities

• Providing strategic and operational leadership across the practice.
• Managing and developing practice teams and administrative staff.
• Supporting workforce planning, recruitment, and staff development.
• Leading the implementation of organisational projects and service improvements.
• Working with partners and stakeholders to meet quality and contractual standards.
• Ensuring compliance with Care Quality Commission (CQC) and NHS requirements.
• Overseeing health and safety compliance and risk management.
• Supporting financial management and efficient use of resources.

Job description

Ready to make an impact? Why not consider joining us as a Practice Manager within the St Helens Division of Modality Partnership!

If you are an experienced leader who enjoys driving change, developing high-performing teams, solving complex operational challenges, and improving patient services, we want to hear from you!

Benefits and Perks

• Minimum 27 days annual leave + 8 bank holidays (pro rata)
• Employee discounts and benefits
• Employee Assistance Programme (EAP)
• Career development and education pathways
• Enhanced family-friendly policies
• Flexible working options

Main Duties of the Job

This is a dynamic leadership, operational, and people management role requiring excellent organisational, communication, and stakeholder management skills. You will be responsible for the day-to-day management of the practice, ensuring services are delivered efficiently, safely, and in line with organisational objectives.

You will work closely with partners, senior leaders, clinicians, and operational teams to implement improvements, manage performance, and support the delivery of high-quality patient care.

Key Responsibilities

• Providing strategic and operational leadership across the practice
• Managing and developing practice teams, team leaders, and administrative staff
• Supporting workforce planning, recruitment, performance management, and staff development
• Leading the implementation of organisational projects, service improvements, and operational initiatives
• Working with partners and stakeholders to achieve national and local quality, performance, and contractual standards
• Supporting compliance with Care Quality Commission (CQC), Integrated Care Board (ICB), and NHS England requirements
• Acting as the first point of contact for premises-related issues and ensuring appropriate escalation and resolution
• Overseeing health and safety compliance and risk management within the practice
• Supporting financial management, resource planning, and efficient use of practice resources
• Building effective relationships with internal and external stakeholders to improve services and patient outcomes

You will need strong leadership skills, resilience, and the ability to manage competing priorities in a fast-paced environment. In return, you will be rewarded with a highly influential role, opportunities for professional growth, and the satisfaction of making a lasting impact on patient care and service delivery.

Overview of Your Organisation

Haydock Medical Centre is part of Modality Partnership, one of the UK's largest GP super-partnerships, serving over 500,000 patients with a workforce of more than 1,800 staff.

We continuously innovate to improve patient care and staff experience, embracing new technologies, new ways of working, and scalable solutions that enhance healthcare delivery.

In this role, you will play a pivotal part in shaping and improving operational performance, supporting service transformation, and helping to deliver strategic objectives across the organisation. You will work in alignment with our CARE values of Commitment, Accountability, Respect and Excellence, bringing them to life through your leadership and decision-making.

Unlike many traditional management positions, this role offers a unique opportunity to combine leadership, operational management, service improvement, people development, and strategic planning. You will develop a broad portfolio of skills while helping to create sustainable improvements within Primary Care.

All employees have access to our benefits scheme, NHS pension, and clear career development pathways. We value diversity and are proud to be an Equal Opportunities Employer, committed to fair treatment in line with the Equality Act 2010.

Job Description

You should refer to the supporting documents for a full Job Description outlining the core responsibilities of the role.

You will thrive if you enjoy leading people, implementing innovative solutions, analysing performance, improving operational effectiveness, and influencing positive change across healthcare services. This role offers the opportunity to work closely with senior leaders and partners while helping shape the future delivery of primary care services.

If you are seeking a challenging and rewarding leadership role within a growing and supportive organisation, we'd love to hear from you.

We reserve the right to close this vacancy at any time during the advertising period.

Pre-employment Requirements

• Vaccinations: Mandatory for certain roles and there may be a delay to start dates where they are not provided; we provide guidance and support to manage individual and environmental risks.
• Right to work: Proof of UK working eligibility required at interview.
• References: Two references required, one of which must be your current/most recent employer and reference checks must cover at least the past three years of employment or training.
• Employment history: Please notify us of any employment gaps of 6 weeks or more.

St Helens and Knowsley Teaching Hospitals NHS Trust

Wrightington, Wigan & Leigh NHS Foundation Trust