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Nema Homecare; Southend-on-Sea; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Enhanced on-call rate

Counselling support

Training opportunities

Company events

Supportive environment

Job summary

Nema Homecare in Southend-on-Sea, United Kingdom, is seeking a Team Leader to oversee care staff on shifts, ensuring safe, effective and compassionate support for service users. You will model best practice, guide staff during emergencies, and collaborate with healthcare professionals, families and colleagues to deliver outstanding care.

This role offers training and development opportunities, involvement in safeguarding and quality standards, and a rotational on-call pattern, with enhanced

Responsibilities

• Supervise, support, and monitor Care Workers.
• Ensure smooth shift operations and service delivery while on duty.
• Respond to emergencies and provide guidance to care staff.
• Support service users with personal care (dressing, washing, toileting, mobility).
• Promote comfort, dignity, independence, and wellbeing.
• Plan and facilitate meaningful activities to engage service users.
• Assist with daily living tasks (bills, correspondence, accessing benefits).
• Monitor health indicators and wellbeing (temperature, pulse, respiration, weight).
• Maintain accurate care records and documentation.
• Work with healthcare professionals to implement and review care plans.
• Ensure safeguarding, health and safety, and care quality standards.
• Contribute to out-of-hours on-call duty on a rotational basis.

Job description

As a Team Leader, you will be responsible for overseeing care staff during your shift, ensuring that service users receive safe, effective, and compassionate care. You will act as a role model for the team, provide guidance during emergencies, and work closely with healthcare professionals, families, and colleagues to deliver outstanding support.

This rewarding role offers the opportunity to positively impact the lives of vulnerable adults while developing your leadership skills within a supportive and caring environment.

Key Responsibilities

Supervise, support, and monitor Care Workers.

Take responsibility for the smooth running of the shift and service delivery while on duty.

Respond effectively to emergencies and provide guidance to care staff.

Support service users with personal care, including:

• Dressing and undressing
• Washing and bathing
• Toileting needs
• Mobility assistance
• Feeding and mealtime support where required

Promote service users' comfort, dignity, independence, and overall wellbeing.

Plan and facilitate meaningful activities that encourage engagement, social interaction, and stimulation.

Assist service users with daily living tasks, including correspondence, managing bills, and accessing benefits where appropriate.

Carry out light domestic duties and meal preparation as required.

Monitor and record service users' health and wellbeing, including vital signs such as temperature, pulse, respiration, and weight.

Maintain accurate care records and documentation.

Work collaboratively with healthcare professionals and other agencies to implement and review care plans.

Ensure compliance with safeguarding, health and safety, and care quality standards.

Contribute to the out-of-hours on-call duty on a rotational basis, responding to calls from care workers, service users and families, and escalating concerns where appropriate.

• Ongoing training and professional development opportunities
• Company events
• Supportive and inclusive working environment
• Enhanced Rate for all Out of Hours Officers on duty
• 24 hours Counselling support (Fully confidential)