Care Coordinator

Cormac; Liskeard; On-site; GBP 30,000 - 38,000; Full time

Benefits offered by this job

Generous pension scheme

Employee discount scheme

Holiday 23-28 days + bank holidays

Cycle to Work scheme

Flexible working hours & home working

Training and development support

Safeguarding Advocate & Mental Health

Job summary

Corserv Care is seeking an experienced supervisor to lead a team of support workers in the community. You will manage rotas, supervise staff, and ensure service users receive safe, high-quality care with up-to-date plans and records.

Key responsibilities include performance management, training coordination, and ongoing development of the team, while maintaining safeguarding standards and regulatory compliance.

Qualifications

• NVQ3 Health & Social Care or equivalent.
• Minimum 2 years in a supervisory role.
• Evidence of leading a successful team/service.
• Setting/achieving business and quality targets.
• Team leadership/development.
• Product service development IT – e.g. Outlook, Word, Excel, Customer Care. Budget/Finance Management.
• Marketing and promotion.
• Knowledge of CQC standards and regulatory requirements.
• Successfully leading a team through change.
• Clarity of thought and communication.
• Desire to succeed.
• Creative thinker.
• Business development
• Flexible approach to management.
• Able to motivate, engage and value staff at all levels.
• Full driving licence.
• Use of a vehicle.
• Vehicle business insurance.

Responsibilities

• Lead and manage a staff team of support workers in the geographic area.
• Rota management and general admin including staff and service user files.
• Identify training needs and liaise with Learning & Development for up-to-date training.
• Provide high-quality care and support to designated customers within a defined area.
• Monitor risk assessments and ensure appropriate risk management.
• Deliver and promote high-quality care and support with up-to-date care plans and records.
• Provide first-line supervision and support to frontline workers.

Skills

Staff supervision

Team leadership

Performance management

Communication

Driving licence

Education

NVQ3 Health & Social Care or equivalent

Tools

Outlook

Word

Excel

Budget/Finance Management

Marketing and promotion

Job description

To effectively lead and manage a staff team of support workers in the geographical area, ensuring staff are well supported and directed in their day-to-day activities. This will include regular care supervision, performance management, appraisals and team meetings.

Rota management for the staff and general administration duties including managing staff and Service user files at the central office.

Identify training and development needs of the staff teams you manage and liaise with the Learning & development team to ensure training is up to date.

Establish excellent interpersonal skills within the team to facilitate the delivery of a high-quality Supported Lifestyles Service at all times.

To monitor risk assessments for individual Service users and implement measures to ensure that identified risks are managed appropriately whilst enabling the individual to live a full and fulfilling life.

To manage, deliver and promote high quality care and support for designated customers within a defined geographical area. To ensure that Service User assessments, care plans and records are up to date and that the best possible opportunities for independence and success are provided. To ensure continuity of care for customers. To provide guidance and support to the team and ensure that team members undertake and participate in appropriate training and supervision.

As a key member of the Corserv Care division this role is instrumental in ensuring the aims and objectives of the organisation and division are met by: providing personalised support to vulnerable adults who live in the community and have identified care & reablement needs. The emphasis being on providing people with safe, responsive, effective, compassionate and high-quality care within their own homes.

The role is also instrumental in maintaining high standards of care through providing first line supervision and support for frontline workers.

About you

Lead by example at all times and deliver best practices

Support the ongoing development of your teams and actively engage in performance management behaviours

Inspire commitment and engagement in your teams

Take accountability for your team and yourself

Qualifications & Experience

• NVQ3 Health & Social Care or equivalent.
• Minimum 2 years in a supervisory role.
• Evidence of leading a successful team/service.
• Setting/achieving business and quality targets.
• Team leadership/development.
• Product service development IT – e.g. Outlook,
• Word, Excel, Customer Care. Budget/Finance Management.
• Marketing and promotion.
• Knowledge of CQC standards and regulatory requirements.
• Successfully leading a team through change.
• Clarity of thought and communication.
• Desire to succeed.
• Creative thinker.
• Business development
• Flexible approach to management.
• Able to motivate, engage and value staff at all levels.
• Full driving licence.
• Use of a vehicle.
• Vehicle business insurance.

Our offer to you:

job-advert-about-us-benefits-addition.pdf

Salary:£29,805.83

Working Hours:Mon- Fri 9am-5pm 37 hrs per week.

Contract Type:Permanent

Base:Oakland Mews, Liskeard, PL14 3UX

Working with us you will have an employee benefits package that includes:

• Generous pension scheme with employer contribution
• Employee discount scheme and wellbeing events
• Holiday starting at 23 days and increasing to 28 with service (pro-rata if part-time) with option to purchase additional, plus bank holidays
• Cycle to Work scheme
• Flexible working hours & home working options
• Investment and support in your continuous training and development
• Opportunity to become a Safeguarding Advocate, Health & Wellbeing Champion and Mental Health First Aider

Safeguarding

We are committed to safeguarding the welfare of all our service users, clients and customers. This role is subject to an Enhanced DBS check. If the role is working with vulnerable individuals and/or children and young people, you will be asked to complete a relevant DBS check to be successfully appointed to the role.

Thank you for your interest in supporting our important work at the Corserv Care.