Brook Street

Reigate

On-site

GBP 65,000 - 85,000

Full time

9 days ago

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Benefits offered by this job

Competitive salary

Annual bonus

Generous leave

Ongoing training

Career progression

Leadership team

Service development

Job summary

Brook Street is recruiting a Registered Manager to lead a Family Assessment Service, ensuring high-quality parenting assessments and safeguarding compliance. You will manage a multidisciplinary team, maintain regulatory standards, and collaborate with Local Authorities, Courts, and Cafcass to deliver reliable, defensible assessments.

You will oversee reports, risk analysis, and continuous improvement initiatives while ensuring a safe, therapeutic environment for families and children.

Qualifications

Level 5 Diploma or equivalent in leadership/management for residential childcare or related field.
Social Work qualification is desirable but not mandatory.
Advanced safeguarding qualification/training is preferred.

Responsibilities

Provide effective leadership and management to the assessment team.
Ensure regulatory compliance and maintain safeguarding systems.
Oversee delivery of high-quality parenting/parent capacity assessments.
Monitor KPIs, occupancy, and service outcomes; drive improvements.
Coordinate with Local Authorities, Courts, Cafcass and other partners.

Skills

Leadership & management

Safeguarding knowledge

Risk management

Report writing

Stakeholder management

Regulatory compliance

Children's social care experience

Education

Level 5 Diploma in Leadership and Management (Residential Childcare/Health & Social Care)

Social Work qualification (desirable)

Safeguarding qualification/training (advanced)

Job description

Salary: Up to £65,000 - £85,000 per annum (dependent on experience)

Contract Type: Full-Time, Permanent

About the Service

We are a specialist Family Assessment Service dedicated to supporting families through comprehensive parenting and parent capacity assessments. Our service provides evidence-based assessments for Local Authorities, Courts, and other professionals to determine a parent's ability to safely and effectively meet the needs of their children.

The Role

As the Registered Manager, you will have overall responsibility for the leadership, management, compliance, and operational performance of the Family Assessment Service. You will ensure assessments are completed to the highest professional standards whilst maintaining a safe, nurturing, and therapeutic environment for families.

You will lead a multidisciplinary team, oversee assessment quality, ensure regulatory compliance, and work collaboratively with Local Authorities, Children's Services, Courts, Cafcass, and other stakeholders.

Leadership & Management

Provide effective leadership and management to the assessment team.
Promote a culture of excellence, accountability, and continuous improvement.
Recruit, supervise, develop, and retain high-performing staff.
Monitor staff performance through regular supervision and appraisals.
Ensure all staffing levels and rotas meet operational requirements.

Regulatory Compliance

Maintain registration requirements and ensure full compliance with relevant legislation, regulations, and quality standards.
Ensure robust safeguarding systems are implemented and adhered to.
Oversee audits, inspections, and quality assurance processes.
Maintain accurate records, policies, procedures, and operational documentation.
Manage incidents, complaints, safeguarding concerns, and investigations appropriately.

Family Assessment Delivery

Ensure high-quality parenting and parent capacity assessments are completed within agreed timescales.
Oversee assessment frameworks and methodologies to ensure consistency and defensibility.
Quality assure assessment reports before submission to commissioning authorities and courts.
Support staff in analysing risk, strengths, protective factors, and parenting capacity.
Monitor assessment outcomes and identify opportunities for service improvement.

Safeguarding & Child Protection

Act as the Designated Safeguarding Lead (or oversee safeguarding arrangements).
Ensure children's welfare remains central to all assessment activity.
Lead responses to safeguarding concerns and serious incidents.

Stakeholder Management

Develop positive relationships with Local Authorities, Courts, Guardians, and Commissioners.
Represent the service professionally at meetings and external forums.
Manage referrals, placement matching, and service occupancy.
Ensure commissioners receive regular updates and high-quality reporting.

Quality & Performance

Monitor KPIs, occupancy, financial performance, and service outcomes.
Lead quality assurance activities and service improvement initiatives.
Analyse feedback from families, staff, and stakeholders to enhance service delivery.
Maintain excellent inspection readiness at all times.
Significant experience within children's social care, family assessment services, residential family centres, or related settings.
a minimum of 2 years experience as a Registered Manager, Deputy Manager or Service Manager or senior leadership role within the last 5 years
Proven experience overseeing parenting assessments or parent capacity assessments.
Strong knowledge of safeguarding, child protection, and risk management.
Experience working with Local Authorities, Courts, Cafcass, and other statutory agencies.
Excellent report-writing, analytical, and assessment skills.
Sound understanding of relevant legislation, regulations, and quality standards.

Qualifications

Level 5 Diploma in Leadership and Management for Residential Childcare, Health & Social Care, or equivalent.
Social Work qualification, Degree in Social Work, Psychology, Youth Work, Health & Social Care, or related discipline desirable.
Safeguarding qualification/training at an advanced level.
Managing a Residential Family Assessment Centre or Family Assessment Service.
Completing or overseeing court-directed parenting assessments.
Experience of quality assuring assessment reports.
Working with parents who have:
Learning difficulties and disabilities
Mental health needs
Substance misuse issues
Domestic abuse histories
Complex safeguarding concerns
Service development and growth experience.