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GoodPeople; Prenton; On-site; GBP 65,000 - 90,000; Full time

Job summary

GoodPeople, delivering the Net Zero Careers Accelerator, seeks a Senior Communications Manager to design and lead its internal communications strategy across a large, multi-site organisation. You will partner with senior leadership, People and Culture, Brand and Marketing to inform, engage and align colleagues with priorities, culture and values.

You will translate complex business strategy into clear messages, create a consistent communications rhythm, and advise leaders on engagement,

Qualifications

• Minimum five years' internal communications experience
• Senior-level experience
• Experience within a large, multi-site or geographically dispersed organisation
• Proven ability to develop and deliver strategic internal communications programmes
• Experience communicating with diverse employee groups
• Confidence advising executives and senior leaders
• Excellent written and verbal communication skills
• Ability to adapt communication style for different audiences
• Experience leading communications for organisational change or transformation
• Knowledge of digital engagement platforms, intranets and content management systems
• Strong planning, prioritisation and project management skills
• Ability to use data, feedback and insight to evaluate communications
• Experience managing and developing a communications team
• Relevant qualification in communications, journalism, public relations or a related discipline

Responsibilities

• Develop and deliver an internal communications strategy aligned with organisational priorities and values
• Translate business strategy and complex information into clear and engaging messages
• Establish a consistent communications structure and rhythm across the organisation
• Advise senior leaders on internal communications and employee engagement
• Support leaders with announcements, briefings, presentations, speeches and business updates
• Work closely with senior stakeholders across the organisation
• Develop a channel strategy reaching both office-based and operational colleagues
• Oversee internal content including campaigns, newsletters, intranet content, announcements and leadership updates
• Manage and improve internal communications channels
• Ensure communications are accessible, inclusive and consistent with organisational values and brand guidelines
• Lead communications for transformation programmes, restructures and cultural change
• Develop engagement campaigns to improve understanding, alignment and morale
• Use employee feedback, surveys and performance data to evaluate effectiveness
• Manage communications team members, budgets, agencies and suppliers where required
• Plan and coordinate internal conferences, leadership meetings and town halls

Education

Relevant qualification in communications, journalism, public relations or a related discipline

Tools

Digital engagement platforms

Intranets

Content management systems

Job description

Salary: Competitive, depending on experience

Contract Type: Full-time, Permanent

About the Net Zero Careers Accelerator

The Net Zero Careers Accelerator (NZCA), delivered by GoodPeople, connects candidates with employers working across the UK's transition to a greener economy. The programme supports opportunities across sustainability, energy efficiency, smart technology, green construction and other areas contributing to the UK's net zero ambitions.

About the Role

A large, multi-site environmental services organisation is looking for an experienced Senior Communications Manager to develop and lead its internal communications strategy.

This is a senior role focused on ensuring colleagues across operational, office-based and leadership environments are informed, engaged and connected to organisational priorities, culture and values.

Working closely with senior leadership, People and Culture, Brand and Marketing and other stakeholders, you will play a key role in communicating business change, improving employee engagement and creating a consistent communications rhythm across the organisation.

Important to Know

UK-based with travel to Ireland

Competitive salary depending on experience

Minimum five years' internal communications experience required

Senior-level experience required

Experience within a large, multi-site or geographically dispersed organisation required

Experience communicating with operational and non-office-based employees required

Key Responsibilities

Develop and deliver an internal communications strategy aligned with organisational priorities and values

Translate business strategy and complex information into clear and engaging messages

Establish a consistent communications structure and rhythm across the organisation

Advise senior leaders on internal communications and employee engagement

Support leaders with announcements, briefings, presentations, speeches and business updates

Work closely with senior stakeholders across the organisation

Develop a channel strategy reaching both office-based and operational colleagues

Oversee internal content including campaigns, newsletters, intranet content, announcements and leadership updates

Manage and improve internal communications channels

Ensure communications are accessible, inclusive and consistent with organisational values and brand guidelines

Lead communications for transformation programmes, restructures and cultural change

Develop engagement campaigns to improve understanding, alignment and morale

Use employee feedback, surveys and performance data to evaluate effectiveness

Manage communications team members, budgets, agencies and suppliers where required

Plan and coordinate internal conferences, leadership meetings and town halls

What We're Looking For

At least five years' experience in internal communications

Experience operating at a senior level

Experience within a large, multi-site or geographically dispersed organisation

Proven ability to develop and deliver strategic internal communications programmes

Experience communicating with diverse employee groups

Confidence advising executives and senior leaders

Excellent written and verbal communication skills

Ability to adapt communication style for different audiences

Experience leading communications for organisational change or transformation

Knowledge of digital engagement platforms, intranets and content management systems

Strong planning, prioritisation and project management skills

Ability to use data, feedback and insight to evaluate communications

Experience managing and developing a communications team

Relevant qualification in communications, journalism, public relations or a related discipline

The Person

Strategic thinker who can also deliver effectively

Confident, credible and calm under pressure

Pragmatic and comfortable within a fast-moving operational environment

Highly collaborative with strong relationship-building skills

Committed to inclusive and accessible communication

Focused on employee engagement and wellbeing