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RBH Hospitality Management Ltd; Newcastle upon Tyne; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Discounted room rates for you and your

Birthday holiday

Flexible working arrangements

Wagestream – access to earned wages

Life Insurance

Employee Assistance Programme

Wellness events and activities

Job summary

RBH Hospitality Management Ltd – Staybridge Suites Newcastle is hiring a Food & Beverage Team Member. You’ll welcome guests, serve with a smile, and help ensure a seamless dining experience in a fast-paced hotel setting.

We value a friendly, professional approach, clear communication, and teamwork. F&B experience is a plus, but willingness to learn and energy during peak times are equally welcome.

Join a diverse, people-first culture with benefits and opportunities to grow in hospitality.

Qualifications

• Friendly, professional approach with a passion for creating positive guest experiences.
• F&B service experience is a plus, but we welcome a willingness to learn.
• Clear communication skills to interact confidently with guests and colleagues.
• A keen eye for detail, especially in order accuracy and food presentation.
• Team-focused, ready to jump in and support others to keep service flowing.

Responsibilities

• Welcome guests with a warm smile and attentive service, making their experience enjoyable from start to finish.
• Ensuring special requests are noted and fulfilled whist keeping presentation standards high and timing smooth.
• Set up, clean, and reset tables and service areas, maintaining an inviting and well-organised dining space.
• Keep the dining area stocked by assisting with inventory and restocking supplies.
• Uphold hygiene and health and safety standards, ensuring a spotless and compliant workspace.
• Work closely with kitchen team to deliver a seamless service, supporting each other for a smooth operation.

Skills

Friendly & professional

Food & beverage service

Clear communication

Job description

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

OUR HOTEL

Staybridge Suites® Newcastle offers relaxing, home‑like apartment‑style accommodation with all the comforts of home, whether you’re staying for a night, a weekend or for an extended business trip. Features include spacious suites with living spaces & fully fitted kitchens, 85 on‑site parking spaces, complimentary Wi‑Fi, fitness studio, laundry facilities and a 24/7 reception and Pantry. All guests can enjoy our complimentary breakfast buffet with English breakfast and continental choices and mid‑week evening socials with drinks and nibbles included, excludes Bank Holidays.

Located just a short walk from Millennium Bridge, Staybridge Suites Newcastle is perfectly positioned for those who want to explore the sights and nightlife of the city. Newcastle Central Station is a twenty‑minute walk and the nearest Metro Station, Manors, can be found 5 minutes up the road. The A167 motorway is easily accessible as well as the A1. The nearest airport, Newcastle International Airport is 20 minutes by taxi.

Delegates can book our 14‑capacity, boardroom style, Den Meeting Room and have 24‑hour access to the Business Centre's services, including click‑share, as well as complimentary Wi‑Fi.

Newcastle has a fantastic choice of bars and restaurants that can be found along the Quayside. Music fans are a six‑minute drive from the Utilitia Arena, a 15‑minute walk from the waterfront concert venue, Sage Gateshead, and the Baltic Centre for Contemporary Art.

OUR BENEFITS

You will have access to a benefits package we believe truly works for our people

• Discounted hotel room rates for you and your friends & family
• An additional day's holiday for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round

And much much more!

A DAY IN THE LIFE OF A FOOD & BEVERAGE TEAM MEMBER AT OUR HOTEL

What you'll be doing...

• Welcome guests with a warm smile and attentive service, making their experience enjoyable from start to finish.
• Ensuring special requests are noted and fulfilled whist keeping presentation standards high and timing smooth.
• Set up, clean, and reset tables and service areas, maintaining an inviting and well‑organised dining space.
• Keep the dining area stocked by assisting with inventory and restocking supplies.
• Uphold hygiene and health and safety standards, ensuring a spotless and compliant workspace.
• Work closely with kitchen team to deliver a seamless service, supporting each other for a smooth operation.

WHAT WE NEED FROM YOU

• A friendly, professional approach with a passion for creating positive guest experiences.
• Prior food and beverage service experience is a plus, but we welcome a willingness to learn.
• Clear communication skills to interact confidently with guests and colleagues.
• A keen eye for detail, especially in order accuracy and food presentation.
• Team-focused, ready to jump in and support others to keep service flowing.
• Flexibility and energy to thrive in a fast‑paced setting, handling peak times with ease.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture. If at any point throughout our process you require reasonable adjustments, please contact.

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