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Luther King House Educational Trust; Manchester; On-site; GBP 21,000 - 29,000; Full time

Job summary

Luther King House Educational Trust in Manchester is seeking a night receptionist to welcome guests, respond to enquiries, and support building operations in the night shift from Manchester. You will monitor safety, carry out patrols, assist with emergencies, and prepare meeting rooms for the next day while maintaining reception areas and the breakfast setup when needed.

The role combines guest services, security and light administration, requiring a calm, professional presence throughout night

Responsibilities

• Provide a warm welcome to arriving guests, respond prompt & professionally to guest enquiries or requests through the night
• Maintain a calm & reassuring presence
• Monitor the premises to ensure the safety and security of guests, staff, and hotel property.
• Conduct regular security patrols of the building, car park, and grounds.
• Manage emergencies or incidents in accordance with hotel procedures (e.g., fire alarms, first aid).
• Ensure all entrances are secure and access is controlled during night hours.
• Prepare meeting rooms for the following days business (will include changing room layout, moving tables and chairs)
• Carry out scheduled night cleaning tasks in meeting rooms, public areas and back‑of‑house spaces
• Complete basic reception tasks such as answering the phone, responding to emails, and updating guest records
• Set up breakfast areas or early‑morning breakfast service when needed
• Maintain cleanliness and presentation of the reception and lobby areas

Job description

To ensure the safety, security, and comfort of guests during the night, provide a welcoming presence at reception, and carry out cleaning, monitoring, and administrative tasks to support the smooth running of the building outside regular hours.

Key responsibilities

• Provide a warm welcome to arriving guests, respond prompt & professionally to guest enquiries or requests through the night
• Maintain a calm & reassuring presence

Safety & security

• Monitor the premises to ensure the safety and security of guests, staff, and hotel property.
• Conduct regular security patrols of the building, car park, and grounds.
• Manage emergencies or incidents in accordance with hotel procedures (e.g., fire alarms, first aid).
• Ensure all entrances are secure and access is controlled during night hours.
• Prepare meeting rooms for the following days business (will include changing room layout, moving tables and chairs)
• Carry out scheduled night cleaning tasks in meeting rooms, public areas and back‑of‑house spaces

Administration & Night Audit Support

• Complete basic reception tasks such as answering the phone, responding to emails, and updating guest records

General Duties

• Set up breakfast areas or early‑morning breakfast service when needed
• Maintain cleanliness and presentation of the reception and lobby areas