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Travail Employment Group; Leeds; On-site; GBP 28,000 - 35,000; Full time

Benefits offered by this job

Annual bonus

28 days holiday + bank holidays

Job summary

Travail Employment Group is seeking a technically qualified engineer for an internal sales engineering role in the Leeds area. You will support existing customers, process orders and provide technical assistance, primarily from an office base in Leeds.

The role requires an engineering background with strong communication, administration and organizational skills. A second language and driving licence are advantageous, with training provided and opportunities to advance within the business.

Qualifications

• Engineer with relevant technical qualification and strong technical grounding.
• Experience in sales or customer support is advantageous.
• Second language would be of great interest.
• Ability to provide technical support by phone, email and in person when necessary.

Responsibilities

• Liaising with existing customers on orders, post-sales enquiries & issues.
• Providing comprehensive technical support by phone, email and face to face when necessary.
• Building and managing relationships with distributors and end users.
• Upselling and cross-selling where possible.
• Researching and cold calling new and potential customers.
• Preparing quotations, producing BOMs and purchasing from existing suppliers.
• Coordinating with internal development teams and external manufacturers to meet client specifications.

Skills

Excellent communication

Sales orientation

Customer relationship management

Engineering background

Full UK driving licence

Education

Electronics / Electrical / Control systems / Automation or Mechanical qualification

Relevant technical qualification

Job description

Technically qualified engineer required for an internal sales engineering role for a growing organisation in the Leeds area. Ideally you will have some relevant work or placement experience in and a second language would also be of great interest.

You will initially work with existing clients maintaining relationships, processing, and managing customer orders and providing technical support. Your role as a Sales Engineer will be 80% office based in Leeds and will include:

• Liaising with existing customers on a day-to-day basis regarding orders, post sales enquiries & issues
• Providing comprehensive technical support by phone, email and face to face when necessary
• Building up and managing excellent customer relationships with distributors and end users
• Up selling and cross selling where possible
• Researching and cold calling new and potential customers
• Providing quotations, producing BOM's and purchasing from existing suppliers
• Working with internal development teams and external manufacturers to ensure client specifications are met

You will be :

• A confident engineer with excellent communication skills happy to take on a sales role
• Hold a relevant technical qualification: Electronics, Electrical, Control systems, Automation or Mechanical (must understand electrical fundamentals)
• Have excellent communication and persuasive skills
• Have confident administration and organisational skills
• Be a good problem solver
• Ideally have worked in a sales or customer support role
• Hold a full UK driving licence

We are particularly keen to hear from people with:

• A second language
• Experience in ATEX environments, beneficial but not essential.
• Knowledge of materials handling or special purpose machinery
• Experience with sensors and instrumentation

You will work with a friendly and well-established team for a long-standing business with an excellent reputation and low staff turnover. They will provide one to one training and the opportunity to develop the role into different areas of the business.

Benefits include:

• Annual bonus
• 28 days holiday + bank holidays
• Salary 28 - 35K depending on experience

Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion.