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upholstery design Ltd; Hull and East Yorkshire; On-site; GBP 28,000 - 29,000; Full time

Job summary

Upholstery Designs in Hull is seeking a friendly Furniture Sales Consultant to help customers choose furniture for their homes, from sofas to dining sets and accessories.

You will welcome customers in the showroom, listen to their needs, advise on fabrics, sizes and options, and process quotations and orders, all while working toward sales targets in a relaxed, family-run environment.

Qualifications

• Experience in furniture, retail or sales is advantageous.
• Strong customer service and sales skills.
• Able to listen to customers and offer suitable advice.
• Able to work towards sales targets.
• Friendly, reliable and well-presented team player.

Responsibilities

• Welcome and assist customers in showroom.
• Listen to customer requirements and advise on furniture.
• Prepare quotations and process orders.
• Follow up customer enquiries and maintain showroom appearance.
• Work towards sales targets as part of a friendly team.
• Provide excellent customer service throughout the sales process.
• Keep the showroom looking its best.

Skills

Customer service

Sales

Communication

Listening

Teamwork

Job description

Upholstery Designs is a well-established, family-run independent furniture store in Hull, trading since 1977. We pride ourselves on offering quality furniture, great value and, above all, a relaxed and friendly experience for our customers.

We are looking for an enthusiastic Furniture Sales Consultant to join our team.

This is a great opportunity for someone who enjoys working with people and has a natural ability to build rapport with customers. You don't need to be a furniture expert - although experience in furniture, retail or sales would be an advantage. What's most important to us is your personality, attitude and ability to provide excellent customer service.

The role

You'll be helping customers choose furniture for their homes, from sofas and chairs through to dining furniture and accessories.

Your day-to-day responsibilities will include:

• Welcoming and assisting customers in our showroom
• Listening to customers and understanding their requirements
• Advising on furniture, fabrics, sizes and options
• Preparing quotations and processing orders
• Following up customer enquiries
• Working towards sales targets
• Keeping the showroom looking its best
• Providing excellent customer service throughout the sales process
• Working as part of our friendly and experienced team

We are not a high-pressure sales environment. Our customers are encouraged to take their time and make the right choice for their home. We are looking for someone who can sell confidently while providing genuine, helpful advice.

The hours for this position are 9.30am to 4.30pm, Monday to Saturday, with Sundays off and one additional weekday off.

We offer a competitive basic salary plus uncapped pooled commission.

The realistic OTE is £28,000-£29,000 per annum, although the commission is uncapped, so there is plenty of potential to earn more.

About you

We'd love to hear from you if you:

• Are confident and approachable
• Enjoy talking to people
• Have strong customer service and sales skills
• Can listen to customers and offer suitable advice
• Are comfortable working towards sales targets
• Are reliable and well presented
• Take pride in your work
• Have a positive attitude and enjoy being part of a team

Previous furniture or retail sales experience is preferred but not essential, as full product training will be provided for the right person.

Why work with us?

We're a family-run independent business with over 45 years of experience. Our reputation has been built on quality, value and treating customers properly.

We offer a friendly working environment where you'll have the opportunity to develop your product knowledge and sales skills while working with an experienced team.

If you're a confident, friendly person who enjoys helping people and wants a role where good customer service and good sales go hand in hand, we'd love to hear from you.