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Sprint Transfers Ltd; Horley; On-site; GBP 23,000 - 32,000; Full time

Job summary

Sprint Transfers Ltd in Horley, United Kingdom, seeks a sharp, resilient Transport Administrator to join our busy team. This high-pressure, fast-moving role requires quick thinking, accuracy under pressure, and the ability to onboard new staff daily amid other duties.

You will manage complex transport schedules, handle high volumes of school and parent inquiries, and ensure all paperwork and compliance checks are completed efficiently.

Qualifications

• Excellent spoken and written English
• Clean DBS check or willingness to obtain one
• Experience onboarding staff and managing multiple tasks

Responsibilities

• Manage complex daily transport schedules and calendars
• Handle high volume of calls, emails and enquiries from schools and parents
• Process and manage large amounts of paperwork and documentation
• Onboard new drivers daily—including induction, paperwork, system training and compliance checks
• Identify problems quickly and resolve issues, spotting hidden details
• Coordinate last-minute changes and disruption impacts on children with additional needs
• Liaise with schools, drivers, parents and local authorities
• Maintain exceptional attention to detail and strong organisational skills
• Communicate clearly in English and use calendars, emails and admin systems proficiently

Skills

Transport scheduling

High-volume communication

Staff onboarding

Attention to detail

Admin systems

Tools

MS Excel

Job description

We are a specialist home-to-school transport company providing safe journeys for children, including many with autism and other disabilities.

We are looking for a sharp, resilient and highly organised Transport Administrator to join our busy team.

This is a high-pressure, fast-moving role. We expect you to think and move fast, juggle multiple tasks, and maintain accuracy under pressure.

The job involves a constant high volume of work and is not a slow-paced position. It can feel overwhelming at first, especially with the daily demands of onboarding new staff alongside all other duties.

Key Responsibilities:

• Managing complex daily transport schedules and calendars
• Handling a high volume of phone calls, emails and enquiries from schools and parents
• Processing and looking after large amounts of paperwork and documentation
• Onboarding new staff (mainly drivers) on a daily basis – including induction, paperwork, system training and compliance checks
• Quickly identifying problems, spotting hidden details that could be overlooked, and resolving issues
• Coordinating last-minute changes and disruptions while understanding the significant impact these can have on children with additional needs
• Liaising with schools, drivers, parents and local authorities
• Exceptional attention to detail and strong organisational skills (this is critical)
• Excellent spoken and written English with clear communication skills
• Highly proficient with calendars, emails, spreadsheets and admin systems
• Ability to think and move fast in a high-pressure, fast-paced environment
• Experience or confidence in onboarding and training new staff
• Flexible and available for extra hours and short notice
• Clean DBS check (or willing to obtain one) and no criminal record