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Co-op Group; Heathfield; On-site; GBP 18,000 - 19,000; Part time

Benefits offered by this job

Co-op discount 30%

Pension scheme

Holiday entitlement 31 days (pro rata)

GP access

Job summary

Co-op Group is seeking a Customer Team Member - Home Delivery Driver in Heathfield. You will deliver shopping to customers’ doors while also supporting in-store tasks as needed, joining a friendly team dedicated to great service.

The role requires a full UK driving license with at least 3 years’ driving and a willingness to work varied shifts, including weekends. Training and benefits accompany the position.

Qualifications

• Friendly, helpful approach to customers.
• Strong communication and teamwork within a store and on deliveries.
• Willingness to handle a mix of duties in-store and on the road.

Responsibilities

• Pick and pack customer orders and deliver to doors.
• Work with colleagues in-store when not delivering.
• Serve customers at the till and restock shelves.
• Carry out vehicle checks and follow safety procedures.
• Promote Co-op membership through great service.

Skills

Customer service

Communication

Teamwork

Problem solving

Flexibility

Tools

Cash handling

Job description

Customer Team Member - Home Delivery Driver

Location: 110 High Street , Heathfield, TN21 8JD

Pay: £13.04 per hour

Contract: 12 hours per week + regular overtime, permanent contract, part time

Working pattern: varied shifts including early mornings (6am store opening), afternoons, late evenings (11pm store closing) including at least 1 weekend shift, to be discussed at interview

30% colleague member discount in store - more benefits below

Join us as a Home Delivery Driver and play a key role in delivering friendly, helpful service in your local community.

As a Home Delivery Driver, you'll be part of a friendly team, delivering customers' shopping straight to their doors and helping make their day a little easier. You'll also support in-store activities when you're not on the road, helping to pick and pack orders and keep things running smoothly. Whatever the day brings, you'll take pride in providing a reliable, great service to every customer.

This role involves delivering shopping to customers' homes, so you'll need a full UK driving licence and to have been driving for at least 3 years.

Why this job matters:

You’ll make sure every order is delivered with care and on time, giving customers a great experience they can rely on. You’ll be a friendly face in your community, building relationships with customers and representing Co-op out on the road. Plus, you’ll promote Co-op membership, helping more customers enjoy the benefits we offer.

What you'll do:

• Pick and pack customers' orders and deliver them to their doorsteps, driving safely and considerately while providing a friendly service
• Work as part of a team to keep things running smoothly, supporting your colleagues in store when you're not out on deliveries
• Work hands-on in store, serving customers on the till, restocking shelves, and helping with daily tasks
• Help keep everything running safely and efficiently by carrying out vehicle checks and following safe ways of working
• Support your local community and promote Co-op membership through great service and everyday interactions

What you'll bring:

• A full UK driving licence held for at least 3 years, with no more than 6 points
• A friendly, helpful approach and a passion for supporting customers
• Good communication skills and the ability to work as part of a team
• A positive approach to problem solvingFlexibility to work a range of shifts

Why Co-op?

At Co-op, we’re owned by our members. And because we’re owned by you, we can do right by you. So, when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose. We want this to be a place where you can thrive, so you’ll also receive:

• Full training and career development resources
• 30% discount on all Co-op products in-store
• Flexible access to your pay as you earn it
• A pension scheme with up to 10% employer contributions
• 31 days of holiday (pro rata, including bank holidays)
• 24/7 access to GP appointments, and colleague support programme
• Market-leading policies to help you through life's big moments

A place you'll belong:

We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.

Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion