Customer Team Member - Home Delivery Driver

CO-OP; Greater London; On-site; GBP 14,000 - 15,000; Part time

Benefits offered by this job

Staff discount

Pension scheme

Holiday allowance

Career development resources

GP access

Job summary

Co-op in London is seeking a Home Delivery Driver to bring friendly, reliable service to local customers. You will deliver shopping to doors, support in-store tasks when not on the road, and help keep daily operations running smoothly.

A full UK driving licence held for at least 3 years with no more than 6 points is required. The role is 20 hours per week with regular overtime and a permanent part-time contract, offering benefits including staff discount, pension, and holiday allowance.

Qualifications

• A friendly, helpful approach and a passion for supporting customers.
• Good communication skills and the ability to work as part of a team.
• A positive approach to problem solving.

Responsibilities

• Pick and pack customers' orders and deliver them to their doorsteps, driving safely and considerately while providing a friendly service.
• Work as part of a team to keep things running smoothly, supporting your colleagues in store when you're not out on deliveries.
• Work hands-on in store, serving customers on the till, restocking shelves, and helping with daily tasks.
• Help keep everything running safely and efficiently by carrying out vehicle checks and following safe ways of working.
• Support your local community and promote Co-op membership through great service and everyday interactions.

Skills

Friendly attitude

Communication skills

Team player

Problem solving

Job description

Join us as a Home Delivery Driver and play a key role in delivering friendly, helpful service in your local community. As a Home Delivery Driver, you'll be part of a friendly team, delivering customers' shopping straight to their doors and helping make their day a little easier. You'll also support in-store activities when you're not on the road, helping to pick and pack orders and keep things running smoothly. Whatever the day brings, you'll take pride in providing a reliable, great service to every customer. This role involves delivering shopping to customers' homes, so you'll need a full UK driving licence and to have been driving for at least 3 years.

Why this job matters

You'll make sure every order is delivered with care and on time, giving customers a great experience they can rely on. You'll be a friendly face in your community, building relationships with customers and representing Co-op out on the road. Plus, you'll promote Co-op membership, helping more customers enjoy the benefits we offer.

What you’ll do

• Pick and pack customers' orders and deliver them to their doorsteps, driving safely and considerately while providing a friendly service
• Work as part of a team to keep things running smoothly, supporting your colleagues in store when you're not out on deliveries
• Work hands-on in store, serving customers on the till, restocking shelves, and helping with daily tasks
• Help keep everything running safely and efficiently by carrying out vehicle checks and following safe ways of working
• Support your local community and promote Co-op membership through great service and everyday interactions

Requirements

A full UK driving licence held for at least 3 years, with no more than 6 points

• A friendly, helpful approach and a passion for supporting customers
• Good communication skills and the ability to work as part of a team
• A positive approach to problem solving

Pay

Pay: £13.04 per hour

Contract & Working Hours

Contract: 20 hours per week + regular overtime, permanent contract, part time

Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) including at least 1 weekend shift, to be discussed at interview

Benefits & Perks

30% colleague member discount in store - more benefits below, Flexibility to work a range of shifts

• Full training and career development resources
• 30% discount on all Co-op products in-store
• Flexible access to your pay as you earn it
• A pension scheme with up to 10% employer contributions
• 31 days of holiday (pro rata, including bank holidays)
• 24/7 access to GP appointments, and colleague support programme
• Market-leading policies to help you through life's big moments

Place you'll belong

We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.