Customer Team Member - Home Delivery Driver

Co-op Digital; Rockwell Green; On-site; GBP 18,000 - 19,000; Part time

Benefits offered by this job

30% in-store discount

Pension scheme with employer contrib.

Holiday entitlement (pro rata)

Job summary

Co-op Digital is hiring a Customer Team Member - Home Delivery Driver. You will deliver customers’ shopping to their homes, support in-store tasks when not on deliveries, and help keep operations running smoothly.

A full UK driving licence held for at least 3 years is required, with responsibility for safety and customer service on every shift. Role includes various shifts, weekend work, and opportunities to promote Co-op membership.

Qualifications

• Full UK driving licence held for at least 3 years.
• No more than 6 points on licence.
• Flexible to work a range of shifts.
• Friendly, helpful approach and a passion for supporting customers.
• Good communication and ability to work as part of a team.

Responsibilities

• Pick and pack customers' orders and deliver them to doorsteps, driving safely and with a friendly service.
• Work as part of a team to support in-store operations when not delivering.
• Serve customers at the till, restock shelves, and assist with daily tasks in-store.
• Carry out vehicle checks and follow safe working practices.
• Promote Co-op membership through great service and everyday interactions.

Skills

Full UK driving licence (3+ yrs)

Friendly, helpful approach

Good communication

Team player

Problem solving

Flexible shifts

Job description

Customer Team Member - Home Delivery Driver

Location: 4/6 Fore Street , Wellington, TA21 8AQ

Pay: £13.04 per hour

Contract: 12 hours per week + regular overtime, permanent contract, part time

Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) including at least 1 weekend shift, to be discussed at interview

30% colleague member discount in store – more benefits below

Join us as a Home Delivery Driver and play a key role in delivering friendly, helpful service in your local community.

As a Home Delivery Driver, you’ll be part of a friendly team, delivering customers’ shopping straight to their doors and helping make their day a little easier. You’ll also support in-store activities when you’re not on the road, helping to pick and pack orders and keep things running smoothly. Whatever the day brings, you’ll take pride in providing a reliable, great service to every customer.

This role involves delivering shopping to customers’ homes, so you’ll need a full UK driving licence and to have been driving for at least 3 years.

Why this job matters:

You’ll make sure every order is delivered with care and on time, giving customers a great experience they can rely on. You’ll be a friendly face in your community, building relationships with customers and representing Co-op out on the road. Plus, you’ll promote Co-op membership, helping more customers enjoy the benefits we offer.

What you’ll do:

• Pick and pack customers’ orders and deliver them to their doorsteps, driving safely and considerately while providing a friendly service
• Work as part of a team to keep things running smoothly, supporting your colleagues in store when you’re not out on deliveries
• Work hands-on in store, serving customers on the till, restocking shelves, and helping with daily tasks
• Help keep everything running safely and efficiently by carrying out vehicle checks and following safe ways of working
• Support your local community and promote Co-op membership through great service and everyday interactions

What you’ll bring:

• A full UK driving licence held for at least 3 years, with no more than 6 points
• A friendly, helpful approach and a passion for supporting customers
• Good communication skills and the ability to work as part of a team
• A positive approach to problem solving
• Flexibility to work a range of shifts

Why Co-op?

At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive:

• Full training and career development resources
• 30% discount on all Co-op products in-store
• Flexible access to your pay as you earn it
• A pension scheme with up to 10% employer contributions
• 31 days of holiday (pro rata, including bank holidays)
• 24/7 access to GP appointments, and colleague support programme
• Market-leading policies to help you through life’s big moments

A place you'll belong:

We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.

Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion

We reserve the right to remove a vacancy before the scheduled closing date.