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Wealden District Council; Hailsham; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Pension scheme

Career progression

Professional development

Job summary

Wealden District Council is seeking a Senior Local Taxation Officer (Council Tax) to lead and support a busy Revenues team. The role involves guiding Officers and Team Leaders, acting as technical lead on Council Tax and Business Rates cases, and ensuring work aligns with legislation and customer service standards.

The post requires strong Council Tax knowledge, experience with Academy/Northgate systems, and familiarity with liability court hearings.

Qualifications

• Strong knowledge and experience in Council Tax legislation and practical expertise in Academy and Northgate systems.
• Experience attending Liability Court hearings

Responsibilities

• Provide guidance and support to Revenues Officers and Revenues Team Leaders while working with the Senior Revenues Officer.
• Act as technical lead for complex Council Tax and Business Rates cases.
• Assist workload management and drive service improvements across the team.
• Support customers with more complex enquiries and contribute to recovery and court processes

Skills

Council Tax legislation

Northgate/Academy systems

Liability Court hearings

Job description

Senior Local Taxation Officer (Council Tax)

Please note this vacancy may close early due to high volumes of applications.

Are you looking to develop your career within the Revenues department?

Who are we looking for?

This is an exciting opportunity for an experienced Revenues professional who is ready to take the next step in their career. You will play a key role within a busy and dynamic Revenues team, providing day-to-day support and guidance to Revenues Officers and Revenues Team Leaders while working closely alongside the other Senior Revenues Officer.

What will the role involve?

As a Senior Revenues Officer, you will play an important role in supporting the delivery of an efficient, professional and customer-focused Revenues service. Working within a busy team, you will provide guidance and support to Revenues Officers, assist Team Leaders with workload management and act as a technical lead for complex Council Tax and Business Rates cases.

You will help ensure work is completed accurately and in line with legislation, support customers with more complex enquiries and complaints, contribute to recovery and court processes and work closely with colleagues to drive service improvements and maintain high standards across the team.

What skills, knowledge and abilities do you require for the role?

• Strong knowledge and experience in Council Tax legislation and practical expertise in Academy and Northgate systems.
• To be committed to delivering our values and providing an exceptional customer experience. Experience attending Liability Court hearings

What do we offer?

• Competitive salary & pension scheme.
• Incremental progression subject to satisfactory performance.
• A friendly, supportive team.
• Opportunities for continuing professional development.

Wealden District Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.

We are committed to maintaining a diverse workforce and an inclusive work environment. We value the differences that people bring from all backgrounds and communities, and all applications will be treated on merit.

We are proud to be a Disability Confident Employer. At Wealden District Council, we are committed to fair, accessible recruitment and supporting colleagues with the adjustments they need to thrive. Disabled applicants who meet the essential criteria are guaranteed an interview. Join a workplace that values inclusion, wellbeing and equal opportunity.

Ethical Use of AI in Applications

We welcome innovation and do not automatically exclude candidates who use AI tools during the application process. However, we assess each application to ensure the candidate genuinely understands the role and its requirements.

AI may be used ethically and responsibly, provided it supports, rather than compromises our core values of integrity, transparency, and fairness. During assessments and interviews, candidates must present their own skills and experience without assistance from others, external resources, or AI, unless explicitly instructed otherwise.