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Caroline Salt Recruitment Ltd; Guildford; On-site; GBP 36,000 - 48,000; Full time

Job summary

Caroline Salt Recruitment Ltd is recruiting for a Store Manager position in Guildford. The store specialises in cards, gifts and partyware and requires full ownership of daily operations in a busy high-street environment.

You will lead a small team, drive sales, manage KPIs and uphold high standards of merchandising, safety and presentation while delivering excellent customer service.

Responsibilities

• Lead and motivate the team to deliver strong performance and customer service
• Drive sales and achieve store targets
• Maintain high standards of merchandising, housekeeping and safety
• Recruit, train and develop staff to support store performance
• Plan and prioritise daily operations effectively
• Ensure compliance with company procedures, including cash handling
• Deliver excellent customer service and represent the store professionally

Job description

The Store Manager is responsible for leading the day‑to‑day operation of a busy high‑street retail store specialising in cards, gifts and partyware. The role involves taking full ownership of the store, driving performance, delivering excellent customer service and ensuring high operational standards. The Store Manager leads a small team, manages KPIs, and maintains a safe, well‑presented and commercially effective store environment.

Key Responsibilities

• Lead and motivate the team to deliver strong performance and customer service
• Drive sales and achieve store targets
• Maintain high standards of merchandising, housekeeping and safety
• Recruit, train and develop staff to support store performance
• Plan and prioritise daily operations effectively
• Ensure compliance with company procedures, including cash handling
• Deliver excellent customer service and represent the store professionally