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Itec Training Solutions Limited; Greater London; On-site; GBP 27,000 - 30,000; Full time

Benefits offered by this job

30 days annual leave

Health care scheme

35 hours of working week

Discounts for retail and gym

Profit-sharing scheme

Life insurance

Job summary

Itec London is seeking a Training Administrator to support the coordination of open courses and bespoke group training, working closely with the Sales team to ensure a smooth, professional client experience and drive business growth. The role requires enthusiasm, a can-do attitude, and strong organisational and communication skills.

Based at Itec London, EC1Y 0TW, the position is full-time, on-site with hours 9:00am–16:30pm, Monday to Friday.

Qualifications

• Experience in a customer-facing, sales, or training environment.
• Strong organisational and communication skills.
• Experience using CRM systems.
• Confident IT skills and good attention to detail.
• Ability to work in a target-driven, fast-paced environment.
• A proactive, enthusiastic approach with a can-do attitude.

Responsibilities

• Coordinate course and programme delivery for group training and individual courses with Sales team.
• Manage the training inbox, respond to client enquiries, and identify new opportunities.
• Act as initial point of contact for clients and Associate Trainers.
• Schedule pre-course briefing calls, arrange bookings, and handle logistics for external trainings.
• Prepare and issue confirmations, invoices, and join course links; manage delegate lists and evaluations.
• Support Sales in researching prospects and forwarding leads for follow-up.
• Ensure materials are up to date and filed; maintain course catalogue with Marketing.
• Collate delegate feedback, identify sales leads, and log in Salesforce for follow-up.
• Issue invoices and resolve discrepancies with Finance for income tracking.

Skills

Customer-facing experience

Sales support

Training coordination

Organisational skills

Communication skills

Tools

CRM systems

Job description

Contract: Full-time, permanent, office based

Working hours: Monday to Friday 9:00am to 16:30pm

About Us

At Itec, we put our employees at the heart of everything we do. As an employee-owned organisation, every team member plays a crucial role in shaping the future of our business. We foster a culture where each voice is heard, and every contribution is valued. We take pride in empowering individuals and businesses to thrive. Join us and become part of a company that is dedicated to your growth, well-being, and success.

About the Role

Join Itec as a Training Administrator and play a key role in delivering high-quality commercial and government-funded training programmes. You’ll support the coordination of open courses and bespoke group training, working closely with the Sales team to ensure a smooth and professional client experience while contributing to business growth.

We’re looking for someone who brings enthusiasm, a positive mindset, and a “can-do” attitude, taking pride in delivering excellent service and making things happen.

Key Responsibilities

Work closely with the Sales team, England Manager and other team members to coordinate course and programme delivery for group training and individual courses.

Responsible for managing the training inbox, responding to client enquiries, and identifying new training needs or potential opportunities to share with the relevant team members.

Act as a initial point of contact for clients and Associate Trainers

Manage enquiries, schedule pre-course briefing calls, arrange course bookings, and facilitate logistics to enable the smooth running of external training courses and programmes.

Process and confirm training bookings by preparing and issuing confirmation letters and invoices, joining course links, managing and recording delegate lists, and collating post-course evaluations.

Support the Sales team in researching prospective clients, identifying new opportunities and forwarding relevant leads for follow-up.

Accountable for ensuring materials for all courses are up to date and saved accurately in the designated folders to ensure easy access, working closely with the central marketing team to maintain a course catalogue of materials.

Responsible for collating delegate feedback for all course bookings in a timely manner, identifying sales leads, inputting into the CRM system (Salesforce) and sending on to relevant team members for review and follow up.

Accountable for issuing invoices to clients and resolving any discrepancies effectively and promptly with the Finance team for accurate income tracking.

What We’re Looking For

Experience in a customer-facing, sales, or training environment

Strong organisational and communication skills

Experience usingCRM systems

Confident IT skills and good attention to detail

Ability to work in atarget-driven, fast-paced environment

A proactive, enthusiastic approach with a can-do attitude

What’s in it for you?

At Itec, our employees have access to several great benefits, including 30 days of annual leave (rising with length of service), a health care scheme, 35 hours of working week, discounts for retail and gym membership, a Profit-sharing scheme, life insurance, employee of the month awards, length of service recognition, and much more.

Itec operates as an equal opportunity employer, we welcome applicants from all backgrounds and ensure equal opportunities inclusive of gender, ethnicity, disability, or other protected characteristics.

Should you not hear from us 2 weeks after application, please assume that your application was not successful on this occasion.

If you're passionate about developing others and making a difference, we’d love to hear from you!

Proud member of the Disability Confident employer scheme

Training Coordinator

Company: Itec Training Solutions Limited Salary: £27,000 to £30,000 a year Hours: Full-time Location: EC1Y 0TW Working pattern: On-site Job type: Permanent Posting date: 18 Sept 2026 Closing date: 2 Oct 2026

Summary

Training Administrator

Salary: £27,000-£30,000

Location: Itec London, EC1Y 0TW

Contract: Full-time, permanent, office based

Working hours: Monday to Friday 9:00am to 16:30pm

About Us

At Itec, we put our employees at the heart of everything we do. As an employee-owned organisation, every team member plays a crucial role in shaping the future of our business. We foster a culture where each voice is heard, and every contribution is valued. We take pride in empowering individuals and businesses to thrive. Join us and become part of a company that is dedicated to your growth, well-being, and success.

About the Role

Join Itec as a Training Administrator and play a key role in delivering high-quality commercial and government-funded training programmes. You