This post will be offered as a fixed-term contract for the duration of up to 9 months, or a secondment if applicable.
Senior Dental Nurse Advisor
Are you a qualified Registered Dental Nurse with leadership experience looking for your next challenge?
Do you have a passion for supporting and developing others while delivering safe, effective patient care?
Can you demonstrate excellent clinical judgement, decision‑making and people management skills?
Who We Are
As NHS Scotland's unique provider of a national tele-health and tele-care service, we are responsible for the delivery of health advice and information by telephone and online services to the population of Scotland 24 hours a day, 365 days a year. NHS 24 is a patient‑focused service providing the people of Scotland with triage, advice, guidance, referral and information on health and healthcare services.
Where We Are
Our Regional Centres are located at Cardonald, Clydebank, South Queensferry, Dundee and Aberdeen. This role will be based at our Cardonald Regional Centre. More details and centre addresses can be found within the job pack.
The Role
As a Senior Dental Nurse Advisor, you will play a key leadership role within the Scottish Emergency Dental Service (SEDS), providing clinical and professional leadership to Dental Nurse Advisors and Dental Hub teams across NHS 24.
Working closely with the Lead Dental Nurse and wider service management team, you will support the delivery of a safe, effective and responsive national dental service. You will provide expert clinical advice, oversee service performance, support staff development, and contribute to the continuous improvement of dental services across Scotland.
You will also maintain your own clinical expertise, supporting telephone assessment and triage activity where required, particularly during periods of increased demand.
Key Responsibilities
- Provide clinical leadership, guidance and support to Dental Nurse Advisors and Dental Hub teams across NHS 24.
- Lead, manage and develop a team, supporting performance, attendance, wellbeing and professional development.
- Ensure the delivery of high-quality, safe and effective services through adherence to clinical governance standards, policies and procedures.
- Act as a coach and mentor, promoting clinical excellence, continuous learning and professional competency.
- Support recruitment, induction and training activities while contributing to workforce planning and service development.
- Work collaboratively with internal and external stakeholders to deliver service improvements and support operational performance during periods of increased demand.
Successful Applicant
You will be:
- Be a GDC-registered Dental Nurse with substantial post-registration experience and relevant leadership experience.
- Demonstrate strong clinical judgement and decision‑making skills in a patient‑focused environment.
- Have experience leading, supporting and developing individuals and teams to achieve high standards of performance.
- Be an effective communicator with the ability to build positive relationships, influence others and manage challenging situations.
- Be committed to delivering safe, high-quality care and driving continuous improvement across dental services. Organised and able to manage competing priorities in a fast‑paced environment.
- IT literate with the ability to quickly learn and utilise a range of systems.
Benefits
NHS 24 offers a complete benefits package, with a temporary contract on Band 6 £43,231 - £52,679* (pro rata for part‑time hours). Placement on the salary scale is dependent on confirmation of previous relevant NHS service.
We also offer you many supportive policies to enhance your employee journey and have a comprehensive Employee Assistance Programme Provider, Cycle to Work Scheme, bursary scheme and a range of learning and development. As an NHS Scotland employee you will be entitled to:
- 35 days annual leave (rising to 41 days) pro rata.
- Development opportunities including study bursaries, e‑learning and classroom‑based courses.
- Enhanced pay for working public holidays.
- Enrolment into the Scottish Public Pensions Agency (SPPA) pension scheme.
- NHS discounts on goods and services.
- HELP employee support and assistance services.
Our mission at NHS 24 is to create a workplace where everyone feels welcome, valued and part of the team. As an organisation that promotes inclusion, we celebrate difference, and we encourage everyone who joins us to be themselves at work.
We are progressing an Anti‑Racism Action Plan, which builds on our existing equalities work, and this will help us to measure our progress towards becoming an anti‑racist organisation.
NHS 24 is an equal opportunities employer committed to advancing equality and particularly welcomes applications from groups of people currently underrepresented within the workforce. We are a committed participant in the Disability Confident Leader Scheme and guarantee to interview all disabled applicants who meet the minimum essential criteria for our vacancies.
To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service.
As part of the pre‑employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visas as well as EU settled and pre‑settled status. To find out more about these routes of permission, please refer to the GOV.UK website here.
Please note that NHS 24 is NOT licensed to issue certificates of sponsorship under current UK Visas and Immigration (UKVI) regulations. Applicants must have the right to work in the UK without requiring sponsorship to work with us.
It is ESSENTIAL that you have checked that you already have the appropriate right to work in the UK BEFORE submitting your application form.