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Caretech; Foulridge; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Sleep-in payments

DBS cost covered

Job summary

CareTech’s Tower View residential home in the Northwest is seeking a Deputy Manager to oversee daily operations, supervise staff, and support the home manager. The role blends admin work with hands-on care for young people, including shift coverage and staff development.

Applicants should have at least 2 years in a similar role, Level 3/4 qualifications in Children’s Residential/Health & Social Care, and a UK driving licence. DBS checks are required; sleep-in payments apply where applicable.

Qualifications

• Minimum 2 years in a similar children's residential role
• Level 3 or 4 qualification in Children’s Residential / Health & Social Care
• UK driving licence held
• Experience supervising a team of support workers
• Strong reporting skills for home manager and SMT
• Excellent communication skills both verbal and written
• Ability to cover shifts flexibly

Responsibilities

• Provide 21 hours of home administration/office work and 21 hours on shift with young people and staff
• Supervise and mentor Senior Support Workers and teams
• Ensure residents receive the highest level of support
• Support home manager with updates and reports in their absence
• Promote individuality and avoid a one-size-fits-all approach
• Monitor staff development and provide training where required
• Foster a warm, homely environment and ensure consistent care
• Build strong relationships and provide emotional support to residents and staff
• Plan and join activities (trips, film nights, creative projects)
• Use electronic care recording system daily (ClearCare familiarity helpful)

Skills

Team supervision

Communication skills

Driving licence

Shift flexibility

Reporting skills

Child residential care

Leadership

Care experience

Education

Childcare qualification level 3/4

Tools

ClearCare

Job description

£35,621 per annum - sleep-ins pay £78.30 expect up to 2 per month

Extraordinary Days Every Day

At ROC Northwest, you’re not just working - you’re shaping futures. Furthermore as a deputy manager every moment you spend with our young people helps them feel safe, valued and supported.

A simple "How was your day?", a shared laugh over a board game or encouragement during a tough moment - these small interactions build trust and shape lives. Some days will be challenging but every breakthrough, every smile and every step forward will remind you why this work truly matters.

What You’ll Do

As a deputy manager you will support the home manager in ensuring the smooth running of the service and its staff. Your duties will include 21 hours of home administration/office work and 21 hours on shift directly supporting the young people and staff.

• Supervise and mentor Senior Support Workers and their teams
• Ensure our children receive the highest level of support
• Support home manager with updates and reports, responsible in the Home Managers absence
• Promote individuality NOT a "one size fits all" approach, for residents and staff
• Monitoring of staff to provide development & training where required
• Promoting a warm, homely environment and ensuring all staff adopt this approach
• Build strong, meaningful relationships and provide emotional support for residents and staff alike
• Plan and join fun activities like trips to the park, popcorn & movie nights or creative projects

New staff must be comfortable using an electronic care recording system on a daily basis to document, monitor, and update children and young people’s records accurately. Experience with Clearcare is an advantage, but not essential, as full training will be provided. However, all staff are expected to confidently use digital systems as part of their day-to-day role.

A Little About This Home

Tower View is a large detached property on the edge of a village. We aim to ensure that our house reflects that of a family home where young people feel safe, relaxed and cared for in a non-institutionalised setting.

Our young people do have emotional and behavioural difficulties and the staff work very hard to keep them active to ensure their minds are occupied through the local youth groups, clubs and what the local surroundings have on offer.

Tower View benefits from several communal areas so young people are able to enjoy doing activities within the home with each other, or alone if they prefer. The young people are regularly consulted on the home’s development, and so the communal areas are largely influenced by the comments and requests they make.

Staff encourage the young people to enjoy a full and active life; and achieve their personal and academic goals. Staff work with young people to research and access the clubs and groups within the community; and promote trying new things so the young people broaden their interests and experiences.

Who Are You

We're looking for people who genuinely care and want to make that difference. Warm, patient, a great listener and encourager - focused on achieving outcomes for others. Taking pride in knowing you are helping to shape someone's life for the better.

• You'll have a minimum of 2 years in a similar role within children's residential
• Level 3 or 4 qualification in Children's Residential / Heath & Social Care – Children and Young People
• Manual UK driving licence is essential
• Experience of supervising a team of support workers
• Reporting skills for home manager and SMT
• Excellent communication skills both verbally and written
• Ability to cover shifts flexibly

Why Join Us?

• Competitive rates of pay with enviable sleep-in payments
• Support to progress within the company
• Enhanced DBS cost covered by company
• A genuine home from home with a friendly team

This isn’t just a job - it’s a chance to change lives, one extraordinary day at a time.

Safeguarding Statement

CareTech is committed to the safeguarding and welfare of children. All applicants must pass an enhanced DBS/PVG check and provide references covering the past two years plus all roles involving vulnerable groups.