Read more

CS UK Recruitment Ltd; England; On-site; AUD 110,000 - 135,000; Full time

Benefits offered by this job

Monthly Car Allowance

Induction and training programme

Career development opportunities

Employee Assistance Programme

Loyalty Bonus

DBS disclosure paid for

Performance related bonus

25 days annual leave

Job summary

CS UK Recruitment Ltd seeks an Operations Manager to oversee care-home services in the Suffolk/Norfolk area, ensuring regulatory compliance, high-quality resident care, and achievement of financial objectives. The role focuses on regional relationship-building, sales leadership, and robust recruitment and audit processes.

Responsibilities include audits of branches, staff development, and driving business growth with a focus on private market opportunities.

Qualifications

• Experience managing operations in a care home or healthcare setting.
• Strong financial management, compliance and regulatory knowledge in care home industry.
• Excellent people management and staff development abilities.
• Ability to network with diverse stakeholders and lead business development.

Responsibilities

• Develop relationships with key contacts in our regions, targeting the private market.
• Lead Sales & Business Development activities for all branches.
• Ensure services are fully resourced through effective recruitment management.
• Undertake regular audits of branches to ensure financial and operational processes are in place.
• Conduct one-to-one reviews with branch managers to develop their business areas and skills.

Skills

Operations management

People management

Financial management

Communication

Data analysis

Quality care

Independence / teamwork

UK driving licence

Job description

An outstanding new job opportunity has arisen for a dedicated Operations Manager to ensure that the care homes are compliant with regulatory requirements, delivering high-quality care and environment for residents, and achieving financial and business objectives for services in the Suffolk area

The service provides trusted care in the comfort of an individual’s home to allow them to stay living there independently also offering a concierge service, hourly care or live-in care. This is an exceptional health care provider and has ambitious plans for the future and as part of those plans they will be investing in nursing/residential homes in Norfolk

To be considered for this position you must be NMC registered nurse with relevant post-registration experience, desirable but not essential

As the Operations Manager your key responsibilities include:

• Develop excellent relationships with key contacts in our regions, specifically targeting the private market
• Actively lead Sales & Business Development activities for all branches
• Ensure all services are fully resourced through effective recruitment management
• Undertake regular audits of our branches to ensure that financial and operational processes are appropriately implemented
• Undertake one-to-one reviews with branch managers to enhance and develop their business areas and skills

The following skills and experience would be preferred and beneficial for the role:

• Proven experience in managing operations in a care home or similar healthcare setting
• Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service
• Strong knowledge of financial management, compliance, and regulatory requirements in the care home industry
• Strong communication and interpersonal skills, with the ability to build relationships with diverse stakeholders
• Ability to analyse data and make informed decisions to achieve business objectives
• Knowledge of best practices in quality care and environment for elderly residents
• Ability to work independently and collaboratively in a fast-paced environment
• Hold a full UK driving licence

The successful Operations Manager will receive an excellent salary of £65,000 per annum - Pay frequency is monthly. This exciting position is a permanent full time role working 40 hours a week from 9am to 5pm. In return for your hard work and commitment you will receive the following generous benefits:

• Monthly Car Allowance
• Comprehensive induction and training programme
• Opportunities for career development and progression
• Employee Assistance Programme
• Loyalty Bonus
• Full DBS disclosure paid for
• Excellent performance related bonus
• 25 days annual leave plus bank holidays entitlement

Reference ID: 6616

If successful, additional benefits for you could include: Discretionary bonus scheme 4 weeks’ paid holiday, plus statutory holidays, which increase with service. (pro-rata for part time employees) EAP Provided by BUPA Pension contributions Staff discount Regulatory training where required Free uniform – Black polo shirt, black fleece, high Vis vest, high Vis jacket (employees are required to supply their own smart dark trousers and shoes/boots). We are passionate about equal opportunities and welcome a broad diversity of talent to apply.