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Epsom and St Helier University Hospitals NHS Trust; Dorking; On-site; GBP 21,000 - 25,000; Full time

Job summary

Epsom and St Helier University Hospitals NHS Trust is recruiting a compassionate Healthcare Assistant for Surrey Downs Health & Care. You will support a multidisciplinary team to deliver safe, effective and dignified community-based care, while developing skills in a supportive learning environment that values teamwork.

We’re looking for individuals who can demonstrate empathy, maintain patient confidentiality, and assist with nursing tasks under supervision.

Qualifications

• Care Certificate recognised and applied in daily patient care.
• Ability to communicate with tact, empathy and clarity.
• Commitment to patient privacy, dignity and safety.

Responsibilities

• Practice the Care Certificate and support junior staff to achieve the standards.
• Communicate with tact, empathy, overcome barriers to understanding.
• Assist with nursing care as instructed by registered nursing staff, including toileting/elimination.
• Care for patient clothing, property and valuables per Trust policies.
• Assist with moving and handling of patients using appropriate aids.
• Ensure patient privacy and dignity and maintain a safe environment.
• Demonstrate awareness of patient confidentiality and secure surroundings.

Skills

Empathy

Communication

Moving and Handling

Patient Care

Confidentiality

Education

Care Certificate

Job description

Healthcare Assistant | Surrey Downs Health and Care

Company:

Company: Epsom and St Helier University Hospitals NHS Trust

An exciting opportunity has arisen for a compassionate and motivated Healthcare Assistant to join the Community Services team at Surrey Downs Health & Care. This role offers the chance to make a real difference to patients by supporting the delivery of high-quality, person-centred care within a community healthcare setting. Working as part of a multidisciplinary team, you will contribute to ensuring patients receive safe, effective, and dignified care while developing your skills within a supportive environment that values learning, teamwork, and continuous professional development. This is an excellent opportunity for individuals with healthcare experience who are passionate about patient care and committed to delivering outstanding service within an innovative integrated health and care partnership.

• To practice the Care Certificate and support junior staff to achieve the standards.
• Communicate with tact, empathy, overcome barriers to understanding e.g., patients with physical impairment, mental health conditions or learning disabilities.
• To assist with nursing care as instructed by the registered nursing staff, including patient toileting/ elimination.
• To care for the patient’s personal clothing, property and valuables in accordance with relevant Trust policies.
• To assist with the moving and handling of patients and loads, using the correct moving and handling aids and techniques, in accordance with Trust policy, local guidelines and risk assessments.
• To ensure that patient privacy and dignity are respected at all times and that nursing care is patient focused.
• To demonstrate an awareness of the importance of patient confidentiality and ensure a safe and secure environment at all times.

Surrey Downs Health and Care deliver care closer to people’s own communities through our Primary Care Networks, Community Hospitals, Specialist Services and our innovative partnership of local NHS organisations.

Surrey Downs Health and Care has a track record of providing person centered care that goes beyond organisational boundaries to do what is best for the individual. This partnership includes:

• The three GP federations GP Health Partners, Dorking Health Care and Surrey Medical Network representing practices that operate in the Surrey Downs area
• Epsom and St Helier’s University Hospitals NHS Trust
• Surrey County Council

Historically, there have been boundary lines between the organisations that provide care to people in their homes, in GP surgeries and in hospitals, but we have always been united in our mission to provide great care to the people who need us.

It’s on those grounds that the Surrey Downs Health and Care was formed – we want local people to receive the care that they need in the right environment. By bringing together our expertise, we can improve patient care and enable local people to access the right support, care and treatment more easily than ever before.

In bringing this partnership together, we are working to the same set of values that will translate into better care for our residents.

Please refer to the attached Job Description and Person Specification for comprehensive information about the role, responsibilities, and essential criteria.

Epsom and St Helier University Hospitals NHS Trust

Epsom and St Helier University Hospitals NHS Trust

Epsom and St Helier University Hospitals NHS Trust