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Tesco; Cwmbran; On-site; GBP 18,000 - 20,000; Part time

Benefits offered by this job

Holiday 20 days

Flexible hours

Colleague Card discount

Wellbeing services

Life cover

Pension match

Discounts & schemes

Uniform provided

Job summary

Tesco Colleague position in Cwmbran, Wales offers part-time hours with guaranteed minimum hours and competitive hourly pay. You will greet customers, provide information on products and services, and assist across store duties including replenishment and checkout.

This role emphasises teamwork, flexible scheduling, and delivering memorable customer experiences. Ideal candidates are over 18, enthusiastic about service, and ready to work in a supportive team.

Qualifications

• Over 18 for this role.
• A passion for delivering great service and helping customers.
• Ability to build rapport and create a great customer experience.
• Good teamwork and open communication.

Responsibilities

• Provide friendly, natural service and get to know customers.
• Be confident with Tesco products and services and offer help.
• Support across the store including shelf replenishment, checkout service, online order picking.
• Make customer-focused decisions and complete key store routines.
• Understand how role supports service, sales, waste reduction and store performance.

Skills

Customer service

Teamwork

Communication

Initiative

Job description

Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.

Tesco Colleague pay starts at £13.28 per hour, rising to £14.55 in stores within the M25. Some locations may offer additional payments.

We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available. Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks’ notice of your shifts. If your availability is close to what we’re looking for, we still encourage you to apply.

You will be responsible for

• Providing friendly, natural service and getting to know your customers.
• Being confident with our products and services and offering help when needed.
• Providing flexible support across the store, including shelf replenishment, checkout service, online order picking, occasional delivery assistance, and general service and replenishment duties.
• Making customer focused decisions and completing key store routines.
• Understanding how your role supports great service, strong sales, waste reduction and overall store performance.

You will need

• To be over 18 for this role.
• A passion for delivering great service, greeting customers with a smile, and serving them with pride.
• To build rapport so customers leave having had a great experience.
• To use your initiative and make the right decisions for customers.
• To work well in a team and communicate openly, having fun, and celebrating success.

What’s in it for you?

• Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank Holidays)
• Flexible working available from day one
• 10% off with your Colleague Clubcard, rising to 15% on pay day weekends, with a second card to share with family after 12 weeks service
• Free wellbeing services to support your mind, body and life
• Life cover worth five times your pay and an award winning pension with matching contributions up to 7.5%
• A range of benefits to choose from, including discounts, shares and cycle to work schemes
• Uniform provided, plus policies to support you through life’s key moments

About Us

Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve our customers, communities and the planet a little better every day by acting responsibly and sustainably.

Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone’s Welcome.

We understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you.

We’re proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

Tesco will only recruit individuals who have passed the school leaver’s age. To find out the school leavers age for your country please visit the Government website here

Tesco Colleague

Company: Tesco Salary: Competitive Hours: Part-time Location: Cwmbran, NP44 4LF Job type: Permanent Posting date: 18 Sept 2026 Closing date: 25 Sept 2026