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Morgan Hunt UK Ltd; Clydebank; On-site; GBP 15,000 - 19,000; Full time

Job summary

Morgan Hunt UK Ltd in Clydebank is recruiting a temporary Customer Adviser to support a busy housing organisation until the end of January 2027. You will handle tenant inquiries, coordinate repairs, lettings, and rent arrears while maintaining high service standards.

The successful candidate will be organised, customer-focused and capable of solving problems with strong communication and administrative skills. Housing or local government experience is advantageous.

Qualifications

• High-quality, customer-focused service to tenants and service users.
• Strong communication and administration skills.
• Experience in housing, property, local government or similar customer service is advantageous.

Responsibilities

• Provide customer-focused service to tenants across repairs, lettings, and rent arrears.
• Support voids, allocations, and contractor management.
• Deliver administrative support across asset compliance and related tasks.

Skills

Customer service

Communication

Administration

Organised

Problem solving

Job description

Contract: Temporary - ASAP to end of January 2027

Hours: 35 hours - Mon - Fri

We are currently recruiting for a Customer Adviser to join a busy housing organisation on a temporary basis until the end of January 2027.

You will provide a high-quality, customer-focused service to tenants and service users, acting as a key point of contact and providing administrative support across areas including repairs, voids, allocations, lettings, rent arrears, asset compliance and contractor management.

We are looking for someone who is organised, customer-focused and solution-oriented, with strong communication and administration skills. Previous experience within housing, property, local government or a similar customer service environment would be advantageous.