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Zest Business Group Ltd; City of Edinburgh; On-site; GBP 22,000 - 36,000; Full time

Benefits offered by this job

Company car

Company pension contribution

Life assurance

Employee Assistance Programme

Job summary

Zest Optical, in partnership with a leading ophthalmic lens manufacturer, is recruiting an experienced Trainer - Education & Professional Services to cover Scotland. This role suits a Dispensing Optician with strong lens knowledge who is passionate about education and supporting eye care professionals.

Working closely with optical practices across Scotland, you will plan and deliver engaging product, sales and retail training while providing technical and professional support to customers and

Qualifications

• Experience in delivering education/training to eye-care professionals.
• Excellent presentation and communication skills.
• Confident delivering training to individuals and groups.

Responsibilities

• Deliver engaging product, technical, sales and retail training to optical practices across Scotland.
• Educate eye care professionals on ophthalmic lens products, services and solutions.
• Develop KPIs around sales volumes and product mix with customers.
• Create training initiatives to improve product knowledge and sales performance.
• Support the Professional Services Manager with projects and educational content.
• Travel throughout Scotland to deliver training and provide field support.

Skills

Presentation skills

Communication skills

Relationship-building

Travel readiness

Education

Dispensing Optician qualification

Job description

Regional Trainer | Education & Professional Services | Scotland

Zest Optical is working in partnership with a leading ophthalmic lens manufacturer to recruit an experienced

Trainer - Education & Professional Services to cover

Scotland.

This is an excellent opportunity for a Dispensing Optician with strong ophthalmic lens knowledge who is passionate about education, training and supporting the development of eye care professionals.

Working closely with optical practices throughout Scotland, you'll plan and deliver engaging product, sales and retail training while providing technical and professional support to customers and internal teams.

The position combines field-based customer training with professional services, technical support and wider educational projects, making it ideal for someone who enjoys sharing their expertise and building strong relationships across the optical industry.

Trainer - Role & Responsibilities

• Deliver engaging product, technical, sales and retail training to optical practices across the South East.


• Educate eye care professionals on ophthalmic lens products, services and solutions.


• Work with customers to develop KPIs around sales volumes and product mix.


• Develop creative training initiatives to improve product knowledge and sales performance.


• Support the Professional Services Manager with projects, presentations and educational content.


• Work alongside the field sales team to deliver customer training and account support.


• Provide technical guidance to customers, colleagues and Customer Service teams.


• Respond to training and technical enquiries through telephone support and field visits.


• Monitor competitor activity and developments within the ophthalmic lens market.


• Attend relevant optical trade shows, conferences and company meetings.


• Effectively manage your diary and territory to maximise customer-facing time.

Trainer - Requirements

• Previous training, professional services, technical or customer education experience would be advantageous.


• Excellent presentation and communication skills.


• Confident delivering training to individuals and groups.


• Strong relationship-building and influencing skills.


• Comfortable working independently while collaborating closely with sales and professional services teams.


• Willing and able to travel throughout the South East, including occasional overnight stays.


• Full UK driving licence.

Trainer - Package

• Base salary up to £36k


• Performance-related bonus.


• Company car.


• Monday to Friday


• Company pension contribution.


• Life assurance following qualifying service.


• Employee Assistance Programme.


• Excellent opportunity to join an established and highly regarded organisation within the optical industry.