Read more

Nuffield Health; Chipping Barnet; On-site; GBP 3,500 - 4,900; Part time

Benefits offered by this job

Free gym membership

Health assessments

Retail discounts

Pension options

Job summary

Nuffield Health is seeking a Front of House Team Member at Friern Barnet FWC to greet members and visitors and support the club's reception. You will need great communication skills, confidence, and empathy to provide excellent customer care in a busy gym environment.

The role is part-time (8 hours per week) on a fixed-term contract. You’ll join a team that values a friendly, professional atmosphere and the wellbeing of members, with on-site lifeguard coverage training where required.

Qualifications

• Customer care experience or aptitude for greeting members and visitors.
• Strong communication and interpersonal skills.
• Basic computer skills including Word and Excel.

Responsibilities

• Provide exceptional customer service to club visitors.
• Support reception operations with attention to detail and initiative.
• Create a friendly, relaxing, professional environment.
• Give a warm welcome and answer queries in a caring way.
• Be able to swim to a high standard and undergo on-site lifeguard training.

Skills

Customer service

Communication

Basic computer skills

Swim ability

Tools

Microsoft Word

Microsoft Excel

Job description

Friern Barnet FWC | Customer | Fixed-term contract | Part time

8 hours per week

Making a great first impression is really important. That's why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people. It starts with you.

As a Front of House Team Member at our gym, you'll bring great communication skills, both face-to-face and over the phone. You're flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel.

As a Member of the Front of House Team, you will:

Provide exceptional and efficient customer service to everyone who visits our club

Support the smooth running of our reception, including demonstrating attention to detail and initiative

Help us create a friendly, relaxing and professional environment

Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued

Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you.

Join Nuffield Health and create the future you want, today.