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Halo Accident Repair Centre Ltd; Cheltenham; On-site; GBP 31,000 - 38,000; Full time

Benefits offered by this job

Living Wage Employer

Health Insurance

Pension Contributions

Employee assistance programme

Discounts and cashback

Paid breaks

Team events

Job summary

Halo Accident Repair Centre Ltd is seeking a Driver for our Cheltenham site. You will collect and deliver customer vehicles, assist with site administration, and ensure vehicles are returned to customers in a timely, professional manner.

The role requires reliability in a fast-paced environment and a strong customer service focus. Responsibilities include completing admin tasks, adhering to health and safety, and maintaining vehicle cleanliness and accurate records.

Qualifications

• Hold a full UK driving licence with a maximum of 3 penalty points.
• Strong customer service focus with a friendly, professional approach.
• Self-motivated, enthusiastic and well organised, with attention to detail.

Responsibilities

• Collect and deliver customer vehicles in line with road laws.
• Inspect vehicles, accompany and document condition with photos.
• Complete administration and logistics tasks accurately and on time.
• Follow health and safety protocols and report issues promptly.
• Ensure vehicles are cleaned and imaged per company procedures on return.

Skills

Customer service

Organised

Team player

Computer proficiency

Job description

Salary: £34,970 per annum (Hourly Paid) with an increase on completion of probation.

Bonus: Up to £3000 per annum

Hours: 7am - 5pm Monday to Friday and 1 in 2 Saturdays 7am - 12pm depending on business needs (paid as extra hours)

Halo is the industry leading UK-based accident repair group, with 39 established accident repair centresacross the UK and we arestill growing.

Partnered with IRS (Intelligent Repair Services) based in Germany, who are the largest provider of accident claim services in Europe, this partnership provides Halo with an unrivalled platform and the resource for excellent training, development and employee packages!

We are looking for a Driver to join our Accident Repair Centre in Cheltenham. The position is a high-profile position within the business and your general job functions include the collection and delivery of customer vehicles and when required controlling all elements of the site's administration. The post holder will ensure all customer vehicles are collected, cleaned and delivered in an efficient, timely and professional manner; Providing an exceptional standard of customer service at all times. You will work efficiently in a modern fast-paced clean environment, collaborating as a team player and consistently meeting tight deadlines.

Take a look at what you will be doing here!

We are creating the next generation of repair centres, driven by a passion for service, quality, and customer focus, and we want you to be a part of it!

The role will include, but is not limited to the following:

• Collect and deliver vehicles while adhering to all highway laws, including speed limits and restrictions.


• Inspect vehicles, assess damage, and capture clear, detailed photos throughout the process.


• Complete all administrative and logistics tasks related to the role in a timely and accurate manner.


• Follow Health and Safety protocols, reporting any issues or concerns promptly.


• Ensure compliance with company procedures for car cleaning and imaging, cleaning vehicles upon return (either via car wash or hand cleaning).


• Undertake any additional tasks as assigned by the Bodyshop Manager.


• Maintain a positive and enthusiastic attitude throughout the workday.


• Lightweight (Lorry) training will be required. Full training will be provided.

What we are looking for?

• Hold a full UK driving license with a maximum of 3 penalty points.


• Proficient in using computers and smartphones.


• Exceptional customer service skills with a focus on satisfaction.


• Self-motivated, enthusiastic, and well-organised, with a keen eye for detail.


• Eager to support colleagues and work effectively as a team player.


• Approach all tasks with care and attention to detail.


• Able to complete tasks from start to finish within given timeframes, ensuring a high standard of work.

Our Values

• Be Proud - take pride in your work and celebrate your successes, big or small.


• Keep It Simple - simple solutions are harder to find than complex ones, but consistency and simplicity matter most.


• Do the Right Thing - if it feels right in your heart, do it. If it doesn't, then don't.


• And most importantly, always be extraordinary.

Benefits and perks

• Accredited Living Wage Employer.


• Employee assistance programme for you and your family.


• Health and wellbeing apps.


• Retail and restaurant discount and cashback.


• Life Insurance.


• Health Insurance.


• VirtualGP.


• Enhanced family friendly pay such as maternity and paternity.


• Free fruit and pizza.


• Refer a friend bonus incentive.


• Employee recognition rewards.


• Team Event Budget (do something fun together!)


• Discounted LV insurance.


• Get appreciated for your time with paid breaks.


• We invest in YOU with opportunities for career progression.


• Pension contributions.


• Work within a modern and clean working environment.


• And we are always open to hearing what our people want!

Halo is extremely well known within the insurance industry for having extraordinarily high performing people and since we are a people thinking business, we know that it's our teams and centres that provide extraordinary results. Therefore, you can expect an excellent package and environment.

We are committed to promoting equality of opportunity for all job applicants. Throughout the recruitment process we want all candidates to be at their best. We are an inclusive workplace, where staff respect one another, feel valued for their differences and can be themselves.