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Flow Recruitment Ltd; Brighton; Sur place; GBP 26 000 - 32 000; Plein temps

Avantages offerts par ce poste

Monthly bonus £1 per hour

Annual bonus scheme

40-hour contract

Profit share potential

Food discounts

28 days holiday

Training and development

Employee wellbeing perks

Résumé du poste

Flow Recruitment Ltd is seeking an Assistant Manager for a busy hospitality and bowling centre in Brighton. You will coach and mentor a team, ensure a safe, fun customer experience, and be hands-on across all areas of the centre.

You will support the General Manager with back-of-house duties, run a first-class front-of-house operation, and drive financial targets and service standards. A 40-hour contract with bonus opportunities is offered.

Qualifications

• Minimum 12 months of management experience in a fast-paced, customer-facing environment.
• Passion for delivering excellent customer service.
• Evidence of inspiring and developing large teams.
• Willing to work nights and weekends.
• Ambition for success.

Responsabilités

• Coach and mentor the team on shift to deliver great service.
• Ensure the centre is a safe and fun environment for customers.
• Hands-on across all areas of the busy centre.
• Support the General Manager with back-of-house duties.
• Run an exceptional front-of-house operation and meet financial targets and service standards.

Connaissances

Management experience

Customer service

Team leadership

Flexibility

Ambition

Description du poste

Assistant Manager - Hospitality and Bowling Centre

Are you a highly motivated and ambitious manager?

Are you looking for an employer that will invest in you and develop your career further?

Are you looking for a business that is financially stable and has very exciting growth plans?

If so, then look no further!

As an Assistant Manager for our client, you will be at the very centre of the customer and team experience, ensuring that your centre has the best standards and service in the industry.

The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre.

Within our clients fast-paced, dynamic world, Assistant Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards.

To be successful you should have:

• a minimum of twelve months’ management experience in a fast paced, customer-facing environment ideally within the leisure, hospitality, or retail industry
• be passionate about customer service
• evidence of inspiring and developing large teams
• be willing to work nights and weekends
• have ambition for success

Join our client as an Assistant Manager, in return you’ll get:

• an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme
• 40-hour contract, plus additional pay for any extra shifts you work
• the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target – paid half yearly
• 50% off food when you are working
• 28 days holiday
• earn additional days holiday with length of service, up to five days
• ongoing training and development, with the opportunity to fast track your career
• free bowling / golf game vouchers every month
• 30% discount off food and drink for you and up to five friends
• access to our clients Employee Assistance Programme (EAP) for you and your family
• well-being training to support you in the workplace
• opportunity to join the healthcare cash plan
• financial long service awards
• a £15 donation to Barnardo’s when you complete your induction
• enhanced maternity, paternity, adoption, and shared parental leave benefits
• flexible working, allowing you to have the perfect work life blend