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The Housing Network; Brighton; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Company pension

Enhanced maternity leave

Referral programme

Sick pay

Job summary

The Housing Network (THN) is seeking an experienced Property Manager to cover the South Coast from Southampton to Eastbourne. You will join a team that arranges placements through 100+ Local Authority Partners across self-contained and HMO properties, ensuring smooth reservations and service delivery.

As a proactive, ambitious Property Manager, you will liaise with the office team to optimise operations, support vulnerable individuals and drive THN's growth strategy toward 10,000 units by 2029.

Qualifications

• Experience in property management or similar role.
• Ability to work with vulnerable clientele.
• Excellent communication and stakeholder management skills.
• Full driving licence and willingness to travel along the South Coast.

Responsibilities

• Conducting check out reports and collecting keys when a tenant vacates a property.
• Conducting periodic property inspections and reporting issues to head office.
• Ability to deal with complex and vulnerable clientele.
• Lone working role with a flexible approach and a love of driving.
• Allowing access for contractors and councils.
• Recording meter readings and facilitating meter top ups.
• Following daily office instructions to meet deadlines.
• Completing Fire Risk Assessments.
• Build and maintain strong relationships with Local Authority Partners and residents.
• Provide regular updates on property performance, risks and opportunities.

Skills

Property management

Stakeholder management

Customer service

Driver's license

Flexible / lone working

Job description

We are the Housing Network (THN), a purpose-led organisation working in partnership with the YMCA to support our communities.

We are in an exciting period of growth and are looking for experienced and passionate people to help us support vulnerable individuals and families experiencing homelessness.

We are seeking a Property Manager to cover the South Coast, from Southampton to Eastbourne and work as part of a team that arranges placements from over 100 Local Authority Partners across self-contained and HMO properties.

You will be liaising with our office team and be responsible for ensuring the reservations operate as smoothly and effectively as possible.

If you’re a proactive and ambitious Property Manager looking to use your experience and support vulnerable people, this could be the role for you!

What you'll be doing

Property Operations

• Conducting check out reports and collecting the keys once a tenant vacates a property.
• Conducting periodic property inspections, reporting any issues back to the head office.
• Ability to deal with complex and vulnerable clientele.
• Lone working role with a flexible approach is a must together with a love of driving.
• Allowing access for contractors and councils.
• Recording meter readings and facilitating meter top ups.
• Ability to follow daily instruction from the office in order to meet deadlines.
• Completing Fire Risk Assessments.

Stakeholder Management & Partnerships

• Build and maintain strong relationships to ensure service quality and repeat bookings.
• Identify opportunities to improve services and expand partnerships.
• Manage resident relationships to ensure high satisfaction.
• Provide regular updates and report to the office on property performance, risks and opportunities.

Revenue & Business Performance

• Maximise revenue through providing an efficient move in process.

Strategic Contribution

• Collaborate with cross-functional teams to ensure seamless service delivery.
• Play a key role in THN's strategy to grow to 10,000 units by 2029.

What you'll receive

• Salary - £28,000
• Referral programme - £500 for a successful referral!

Proud member of the Disability Confident employer scheme

Benefits

• Company pension
• Enhanced maternity leave
• Referral programme
• Sick pay