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ISS Facilities Services; Borough of Runnymede; On-site; GBP 31,000 - 33,000; Full time

Job summary

ISS Facilities Services is seeking a Catering Operations Coordinator to support the delivery of exceptional catering and hospitality services in a corporate environment. You will coordinate administrative processes, bookings, purchasing, financial administration, stock management and compliance to ensure a seamless service for clients and customers.

The role focuses on coordinating information and processes within the Catering Management Team, enabling smooth operation without direct cooking or

Qualifications

• Operational coordination experience in catering or hospitality.
• Strong administrative and organizational skills.
• Attention to detail and compliance awareness.

Responsibilities

• Coordinate hospitality bookings and customer requests.
• Manage purchasing, supplier orders, and stock control processes.
• Support financial admin tasks including invoicing and reporting.
• Maintain menu information, allergens records, and catering systems.
• Keep training, compliance, and audit records up to date.
• Produce operational reports and maintain databases.
• Respond to customer enquiries and support service improvements.
• Collaborate with catering teams to drive continuous improvement.

Job description

Working Pattern: Monday to Friday from 7:30 to 16:30

Contract Type: Permanent

Hourly Rate: £15.28

We are looking for a highly organised and proactive Catering Operations Coordinator to support the delivery of exceptional catering and hospitality services within a corporate environment. This role is at the heart of the operation, coordinating administrative processes, hospitality bookings, purchasing, financial administration, stock management, and compliance activities to ensure a seamless service for clients and customers.

ISS is a leading workplace experience and facility management company offering a wide range of tailor-made services for customers throughout the public and private sectors, enabling you to grow your talents as a representative of a people focused, market leading brand.

The Role

As a Catering Operations Coordinator, you will provide essential operational and administrative support to the Catering Management Team, helping to ensure the smooth running of catering and hospitality services.

Key responsibilities include:

• - Coordinating hospitality bookings and customer requests.
• - Managing purchasing activities, supplier orders, and stock control processes.
• - Supporting financial administration, including invoice management and reporting.
• - Maintaining menu information, allergen records, and catering systems.
• - Keeping training, compliance, and audit records up to date.
• - Producing operational reports and maintaining accurate databases.
• - Responding to customer enquiries and supporting service excellence initiatives.
• - Working collaboratively with catering teams and stakeholders to drive continuous improvement.
• - The role coordinates information and processes but does not include cooking, food preparation or kitchen cover.

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

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