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The Poachers Inn; Bollington; On-site; GBP 11,021,000 - 16,531,000; Full time

Job summary

The Poachers Inn in Bollington is seeking Front of House Staff to greet guests, take orders, and deliver friendly service in a lively hospitality setting.

You will support bar service, maintain clean dining areas, handle inquiries, and assist with events while upholding food safety standards and a welcoming atmosphere.

This paid position offers training and development opportunities within a team that values teamwork, attention to detail, and guest satisfaction.

Qualifications

• Experience in hospitality or customer service preferred.
• Able to work flexible hours, including evenings and weekends.
• Good communication and friendly demeanor.

Responsibilities

• Greet guests warmly upon arrival, providing friendly and attentive service from start to finish
• Take and serve food and beverage orders accurately, ensuring timely delivery and presentation
• Manage bar areas by bartending or serving drinks responsibly, adhering to all food safety and alcohol regulations
• Maintain cleanliness and organization of the front of house area, including tables, counters, and service stations
• Handle customer inquiries, resolve issues promptly, and ensure guest satisfaction at all times
• Support catering events or special functions by setting up, serving, and clearing tables efficiently
• Dress is smart casual to give the best impression to our customers

Skills

Guest greeting

Customer service

Bar service

Food safety

Attention to detail

Teamwork

Multitasking

Tools

POS system

Job description

Join our vibrant team as a Front of House Staff member, where your energy and hospitality skills will create memorable experiences for our guests. In this dynamic role, you’ll be the welcoming face of our establishment, ensuring smooth service and a warm atmosphere. Your enthusiasm and attention to detail will help foster a positive environment, making every visitor feel valued and cared for. This paid position offers an exciting opportunity to develop your skills in a lively hospitality setting while contributing to a team that thrives on teamwork and excellence.

Responsibilities

• Greet guests warmly upon arrival, providing friendly and attentive service from start to finish
• Take and serve food and beverage orders accurately, ensuring timely delivery and presentation
• Manage bar areas by bartending or serving drinks responsibly, adhering to all food safety and alcohol regulations
• Maintain cleanliness and organization of the front of house area, including tables, counters, and service stations
• Handle customer inquiries, resolve issues promptly, and ensure guest satisfaction at all times
• Support catering events or special functions by setting up, serving, and clearing tables efficiently
• Dress is smart casual to give the best impression to our customers

Join us in delivering exceptional service with enthusiasm! We’re committed to supporting your growth in the hospitality industry through a lively work environment where your skills shine.