Reactive Maintenance Officer

Merseyside Police; Liverpool; On-site; GBP 38,000 - 46,000; Full time

Job summary

Merseyside Police is looking for a Maintenance Officer to join its corporate assets team. This role involves providing proactive and reactive maintenance across various locations in Merseyside, supervising a porter service, and ensuring compliance with legal standards. The position offers various benefits including flexible working policies, a local government pension scheme, and support for employee development.

Benefits

25 days annual leave plus 8 bank holidays

Local government pension scheme

Access to on-site gyms

Retail discounts via Blue Light Scheme

Cycle-to-work scheme

Hybrid/Agile working

Flexible working hours

Support from Health and Wellbeing Centre

Maternity, paternity, and adoption leave entitlements

Qualifications

• 5 years post-qualification experience in a relevant built environment.
• Knowledge of statutory regulations including Health and Safety practices.
• Desirable knowledge of Sustainability and Building Energy Management Systems.

Responsibilities

• Deliver a continuous building reactive and proactive repair service.
• Provide an out-of-hours emergency call-out service.
• Supervise the porter service and maintenance assistants.

Skills

Interpersonal skills

Negotiation skills

Communication skills

Education

Recognised building/electrical/mechanical qualification - minimum HNC or NVQ Level 4

IOSH qualification

Membership of a relevant professional institute (e.g., IWFM, RICS, CIBSE, CIOB, CIAT)

Job description

Corporate Assets

Grade F - £38,754 - £45,147

Permanent

Rose Hill Headquarters

Are you looking for a new role? We have a great opportunity for a Maintenance Officer to join our corporate assets team. In this role, you will work across various locations in Merseyside, providing proactive and reactive maintenance across our stations.

Merseyside Police is a dynamic, challenging, and rewarding place to work, and we take pride in everything we do.

We are one of the best-performing urban forces to date, as graded by HMICFRS. Our strategy is to put the communities of Merseyside first. We focus on continuous improvement in areas we are passionate about: ending Violence Against Women and Girls; tackling Serious Organised Crime and County Lines; strengthening our approach to Diversity and Inclusion; and building trust through Community Engagement.

You will be working for a friendly employer that invests in its people and creates conditions for you to thrive and be your best self.

Job Purpose

As the Maintenance Officer, you will deliver a continuous building reactive and proactive repair estate and facilities management service throughout the year. You will provide an out-of-hours emergency call-out service via an established rota to designated buildings, ensuring compliance with all relevant legislation and standards. You will handle reactive property maintenance issues.

You will supervise Merseyside Police porter service and maintenance assistants to support a 24/7, customer-focused service across all police properties, supporting operational policing.

Building and maintaining effective relationships with customers to gather feedback and improve services is also part of your role.

What You Will Need

• Recognised building/electrical/mechanical qualification - minimum HNC or NVQ Level 4, with 5 years post-qualification experience in a relevant built environment discipline.
• Knowledge of statutory regulations, including asbestos, Health and Safety practices, demonstrated by IOSH qualification. Managing safety qualifications such as CSCS are desirable or should be in progress.
• Membership of a relevant professional institute (e.g., IWFM, RICS, CIBSE, CIOB, CIAT) to ensure expertise.
• Desirable: knowledge of Sustainability, Carbon Management, Schedule of Rates, and Building Energy Management Systems.
• Good interpersonal, negotiating, and communication skills, with the ability to work under strict deadlines and communicate effectively with senior officials.

If interested, please apply via the Merseyside Police careers page.

Benefits

Merseyside Police offers flexible working policies and supports employee development. Benefits include:

• 25 days annual leave plus 8 bank holidays, increasing to 30 days after 5 years.
• Local government pension scheme with contributions from 5.5% to 11.5%.
• Access to on-site gyms at HQ and OCC.
• Union membership options.
• Retail discounts via the Blue Light Scheme.
• Cycle-to-work scheme.
• Salary sacrifice car scheme.
• Hybrid/Agile working (role dependent).
• Support from Health and Wellbeing Centre, including Welfare Officers and Counselling.
• Flexible working hours, 7am–7pm, during core hours 10am–3pm.
• Maternity, paternity, and adoption leave entitlements.
• Sick pay provisions.

Diversity, Equality, and Inclusion

We aim to build a workforce reflecting our communities and welcome applications from women and ethnic minorities. Our dedicated team supports candidates from underrepresented groups throughout the application process.