Rapid Response Complex Care Assistant

Superior Healthcare

Greater London

On-site

GBP 21,000 - 29,000

Full time

14 days+

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Benefits offered by this job

Flexible shifts
Paid training
Employee assistance programme
Refer-a-friend scheme
Blue Light Card
Employee events

Job summary

A leading community care provider in Greater London is recruiting rapid response complex care assistants to deliver high-quality care to clients with complex healthcare needs. Full-time and part-time roles are available with flexible shifts across Kent and the South East. Ideal candidates should have at least 6 months of care experience and a valid UK driving licence. Competitive pay and comprehensive training are offered to help you excel in a rewarding role.

Qualifications

  • Full UK right to work required.
  • Valid UK driving licence and access to a vehicle necessary.
  • Minimum 6 months of UK care experience required.
  • Enhanced DBS check and professional references needed.

Responsibilities

  • Deliver exceptional person-centred care.
  • Ensure compliance with safeguarding procedures.
  • Support clients with personal care and administer medication.
  • Participate in community access and activity planning.

Skills

Person-centred care
Medication administration
Moving and handling
Supportive and calm demeanor

Job description

Superior Healthcare delivers specialist community care to children, young people, and adults living with life‑limiting and often unpredictable conditions.

We’re recruiting rapid response complex care assistants in Kent and across the South East, with full‑time and part‑time hours available!

Location: Various roles across Kent, London and the South East.

Pay: Competitive, dependent on experience.

Duration: Full‑time and part‑time roles available.

Benefits: Flexible shifts, generous annual leave, comprehensive training, and more (keep scrolling to find out).

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Start your application today by completing our quick application form below…

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Does this sound like you?

We know from personal experience that excellent complex care depends on dedicated people like you who do an incredible job.

Responsibilities
  • Deliver exceptional person‑centred care.
  • Ensure compliance with safeguarding procedures and company policies.
  • Support clients with personal care and administer medication.
  • Move and handle clients, both with and without hoists.
  • Be supportive, calm, and understanding.
Requirements
  • Full UK right to work.
  • Valid UK driving licence and access to a vehicle.
  • 6 months minimum of UK care experience.
  • Enhanced DBS check and professional references.
Why work for Superior Healthcare?

We go the extra mile to support our rapid response complex care assistants, making sure they feel happy and confident, as well as helping them access growth opportunities within our family‑run service.

Flexible shifts

Choice of day, night and weekend shifts

Blue Light Card

Blue light card – we’ll pay for it.

Competitive Pay

Reflecting the hard work that you do.

Refer‑a‑Friend

Earn a £50 voucher for every friend you refer who joins our team.

Paid Training

Thorough paid training and supported induction, with annual paid refreshers.

Christmas Saver Scheme

We help you save for Christmas.

Employee Assistance Programme

Wellbeing support including up to 6 face‑to‑face counselling sessions.

In‑house wellbeing team to support you.

The Wisdom App

24/7 live chat and video calls with trained counsellors, and free financial and legal advice.

Employee of the Month

We reward Employees of the Month with a £100 voucher.

Events

Employee events throughout the year, including fish and chips on the beach.

Holiday Pay

Accumulate holiday pay as you work.

What is a rapid response complex care assistant?

As a rapid response complex care assistant, you will provide high‑quality care and support to clients with complex healthcare needs. You’ll have the opportunity to build strong relationships with one or a few clients in your local area.

Your role will involve ensuring that each client receives person‑centred care and helping them lead fulfilling and happy lives.

What does a rapid response complex care assistant do?

Being a rapid response complex care assistant is rewarding and fulfilling, and you’ll cover a wide range of tasks. Throughout, our nurse managers and field care supervisors will ensure you have the knowledge and skills to provide safe, effective care.

Day‑to‑day tasks

A rapid response complex care assistant’s daily tasks may include supporting clients with personal care, moving and handling, medication administration, activity planning, and community access.

You may also provide clinical support, including tracheostomy, PEG, and ventilation management.

When required, you may assist with light household duties and preparing meals.

Supporting clients

One of the most rewarding aspects of being a rapid response complex care assistant is the ability to make a tangible difference in clients’ lives.

Our rapid response complex care assistants help clients achieve their goals and lead fulfilling lives. The satisfaction of seeing clients happy is unparalleled. This sense of accomplishment and the opportunity to positively impact clients’ lives are what complex care assistants at Superior Healthcare cherish most about their role.

Some clients receive one‑to‑one care, while others may need double‑handed care around the clock.

As a rapid response complex care assistant on our complex care team, you may work closely with nurses or other rapid response complex care assistants in a small, collaborative team.

Our rapid response complex care assistants benefit from a fixed rota with a choice of days and opportunities for overtime.

As a new member of our complex care team, you’ll receive excellent training from our clinical educators, both in‑person and online – and we’ll pay you for those hours, too.

Your initial training will be a five‑day induction, offering you a chance to enhance and refresh your skills and meet other support workers, rapid response complex care assistants and registered nurses.

If a client’s needs require additional skills, such as tracheostomy care, airway management, or enteral feeding, we offer paid specialist training to enhance your skills further.

You’ll be thoroughly supported after your training, and we’ll offer you the chance to enrol in Level 2 to 5 Diplomas in Health and Social Care.

Start your application today

Are you a rapid response complex care assistant seeking a new opportunity?

We’re actively recruiting rapid response complex care assistants across Kent, Sussex, Essex, Surrey, Hampshire, Gloucestershire, and beyond!

Let our dedicated recruiters connect you with a role you’ll love. Simply complete the form and start your application today.

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