Ramp Agent

Danzas Corporation; City of Edinburgh; Sur place; GBP 17 000 - 22 000; Plein temps

Résumé du poste

DHL International (UK) Ltd is seeking a Ramp Agent in Edinburgh to support ramp and aircraft handling activities, ensuring safe, on-time operations in a dynamic environment. You will prepare load plans, supervise loading/unloading, and coordinate with multiple partners to keep flights and shipments moving.

The role emphasizes safety, compliance, and teamwork across the network. The position involves working in a fast-paced aviation setting with a strong focus on operational accuracy,

Qualifications

• Strong communication and interpersonal skills.
• Excellent attention to detail.
• Ability to work under pressure and meet deadlines.
• Team-oriented mindset.
• Ability to build and maintain effective relationships.
• Good knowledge of Microsoft Office and Outlook.
• Understanding of aircraft loading processes and operational procedures would be advantageous.
• Experience in aviation, logistics, transport or time‑critical environments would be beneficial.

Responsabilités

• Prepare aircraft load sheets and load plans using SABLE.
• Oversee safe loading and unloading of aircraft.
• Coordinate with handling agents, airport authorities, network teams and third-party suppliers.
• Coordinate container allocations and aircraft ground handling activities.
• Arrange fuelling and de-icing activities where required.
• Prepare flight plans and operational documentation.
• Maintain clear communication with Network Control Groups and stakeholders.
• Produce operational reports and ensure accurate flight messaging.
• Conduct Dangerous Goods checks and support compliance activities.
• Coordinate crew transport and operational support requirements.
• Support Ramp, Sort and Warehouse operations as required.
• Undertake supervisory responsibilities across operational areas when needed.
• Ensure adherence to GSOP and regulatory standards.

Connaissances

Communication

Attention to detail

Teamwork

Pressure management

Interpersonal skills

Aviation/logistics experience

Outils

Microsoft Office

Outlook

SABLE system

Description du poste

Ramp Agent

Location: DHL International C/O North East Air Cargo Ltd, Edinburgh EH12 0AL

Shift Pattern: Split Shift pattern that alternates with Week 1 and Week 2 Shifts (Full pattern at the bottom of this advert)

Are you looking for an exciting role at the heart of DHL's aviation operation, where safety, teamwork and operational excellence are critical to success?

We are looking for a Ramp Agent to join our Network Operations Team . This is a fantastic opportunity to become part of a fast-paced airport environment, supporting the safe and efficient movement of aircraft, freight and operational information across the DHL Express network.

As a Ramp Agent, you will play a vital role in ensuring aircraft are turned around safely and efficiently, shipments are processed in line with operational requirements, and all activities comply with DHL, airline and regulatory standards.

What will you be doing?

As a Ramp Agent, you will support the day-to-day operation of the ramp and aircraft handling activities, ensuring all flights operate safely and on schedule.

Your responsibilities will include:

• Preparing aircraft load sheets and load plans using SABLE in accordance with Global Airside Procedures.
• Supporting and overseeing the safe loading and unloading of aircraft.
• Liaising with handling agents, airport authorities, network teams and third-party suppliers to ensure smooth operations.
• Coordinating container allocations and aircraft ground handling activities.
• Arranging fuelling and de-icing activities where required.
• Preparing flight plans and operational documentation.
• Maintaining clear communication with Network Control Groups and operational stakeholders.
• Producing operational reports and ensuring accurate flight messaging.
• Conducting Dangerous Goods checks and supporting compliance activities.
• Coordinating crew transport and operational support requirements.
• Supporting Ramp, Sort and Warehouse operations as required.
• Undertaking supervisory responsibilities when required across operational areas.
• Ensuring strict adherence to Global Standard Operating Procedures (GSOP).

Working in a Safety-Critical Environment

This role is critical to maintaining the integrity of our aviation operation. You will be expected to:

• Work safely and effectively in a highly regulated airport environment.
• Demonstrate a strong focus on compliance and operational accuracy.
• Remain calm and effective when working under pressure and to demanding deadlines.
• Deliver excellent service while embodying DHL's Respect & Results culture.
• Contribute positively as part of a collaborative operational team.

Building Strong Stakeholder Relationships

A key component of the role is maintaining effective working relationships with a range of operational partners, including:

• Third-party handling agents.
• DHL Network Control Groups.
• Airport authorities.
• Aircraft fuelling providers.
• Airside and Airport Affairs teams.
• Internal operational stakeholders across the DHL network.

What are we looking for?

We're looking for a highly organised, safety-conscious individual who thrives in a fast-moving operational environment.

To be successful in this role, you'll ideally have:

• Strong communication and interpersonal skills.
• Excellent attention to detail.
• The ability to work under pressure and meet tight operational deadlines.
• A strong team-oriented mindset.
• The ability to build and maintain effective working relationships.
• Good knowledge of Microsoft Office and Outlook.
• An understanding of aircraft loading processes and operational procedures would be advantageous.
• Experience working within an aviation, logistics, transport or time‑critical operational environment would be beneficial.

Why Apply?

This is an exciting opportunity to join one of the world's leading international logistics providers and play a key role in supporting a complex aviation operation.

What you’ll receive

• Competitive salary.
• Eligibility to participate in performance-related bonus schemes.
• Generous holiday entitlement that increases with service.
• Company pension scheme with excellent contribution rates.
• Life assurance.
• Enhanced maternity pay.
• Generous company sick pay.
• Flexible benefits package including retail, entertainment and gym discounts.
• Cash dental plans and discounted health assessments.
• Employee assistance and wellbeing programmes.
• Excellent training and development opportunities with a strong focus on internal progression.

If you're looking for a challenging and rewarding role in a fast-paced aviation environment where every flight matters, we'd love to hear from you.

Shift Pattern:

Week 1 Week 2

Mon: 17:30- 21:30 Mon: 04:30 – 08:30

Tues: 04:30 – 08:30 Tues: 04:30 – 08:30

17:30 – 21:30 17:30 – 21:30

Wed: 04:30 – 08:30 Wed: 04:30 – 08:30

20:30 – 21:30 17:30 – 21:30

Thur: 04:30 – 21:30 Thur: 04:30 – 21:30

17:30 – 21:30 17:30 – 21:30

Fri : 04:30 – 08:30 Fri : 04:30 – 08:30

17:30 – 21:30 17:30 – 21:30

Sat : 04:30 – 08:30 Sat : 04:30 – 08:30

= 40 hours = 40 hours

Currently all staff who are contracted to 40hours work 10 shifts a week . Which includes the weekends .

We are committed to equal opportunity and reject any forms of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills and experience.

Privacy Notice

DHL International (UK) Ltd, act as a “Data Controller” and as per our responsibilities in line with the General Data Protection Regulations (GDPR) we take data protection very seriously and understand the importance of protecting your privacy and Personal Information. We collect and use your Personal Information in accordance with our Privacy Policy which will be supplied to you as part of our recruitment process.