Railway Team Member

Longleat Enterprises Ltd; England; Remote; GBP 17,000 - 23,000; Part time

Benefits offered by this job

29 days holiday

Unlimited entry

Complimentary tickets

Friend & family discount

Food & retail discounts

Discretionary bonus

Job summary

Longleat Enterprises Ltd is seeking a dedicated Railway Team Member to help operate the Longleat Railway safely and deliver an exceptional guest experience. The role covers all aspects of railway operations, from pre-opening safety checks to driving the locomotive and performing routine maintenance.

You will report to the Assistant Operations Manager - Attractions and work a 32-hour week on a seven-day rota, including weekends, evenings and bank holidays.

Qualifications

• Must pass an Occupational Health Examination to ensure they meet ORR Standards for Train Drivers and Signalman.
• Experience with diesel and/or steam locomotive engines is advantageous.

Responsibilities

• Ensure railway rules and safety regulations are always followed.
• Provide guest-focused service and maintain high standards of the Longleat brand.
• Perform daily pre-opening safety inspections and report any equipment needing repair or adjustment.
• Drive the diesel locomotive and oversee train safety for passengers.
• Take part in daily, weekly, monthly and yearly inspection and maintenance tasks.

Skills

Full UK driving licence

Excellent customer service

Strong communication

Safety conscious

Weekend availability

Job description

About the role:

We are seeking a dedicated Railway Team Member to join ourteam. The Longleat Railway is the 2nd most intensely operated 15inch GaugePassenger Railway in Europe and we are looking for a Railway Team Member tojoin us to support in operating the railway safely at all times and to ensurewe are constantly delivering a fantastic experience to our guests. This is anexciting and unique role covering all aspects of operating the railway.

What does this role entail?

Reporting to the Assistant Operations Manager - Attractions,you will keep the safety of the train and its passengers at the forefront ofyour attention at all times, and ensure we are constantly delivering afantastic customer service to our guests. You’ll perform all daily pre-openingsafety inspections on the railway and highlight to the supervisor or teamleader any equipment that needs repair, replacing or adjusting. Assist withMaintenance of Locomotives, coaches and track in line with the Company, manufacturerand Health & Safety Standards both mechanically and electrically to insuresafe and efficient operation of the Longleat Railway.

Key duties will include:

• Ensure that all Railway rules and safetyregulations are adhered to at all times.
• To provide a Guest focused service at all timesensuring that all work is completed to the highest standards of the brand.
• Perform all daily pre-opening safety inspectionson the Railway.
• Driving of diesel Locomotive.
• When driving you are solely responsible for thesafety of the train and passengers.
• Signalman & Guard Duties.
• Take part in Daily, Weekly, Monthly and Yearlyinspection and maintenance for the Railway.

About you

• Full UK driving licence
• You must be a minimum age of 21 to fulfil allroles of Railway Team Member
• Must pass an Occupational Health Examination toensure they meet the ORR Standards for Train Drivers and Signalman.
• Must be able to react quickly and appropriatelyunder pressure in emergency situations and maintain professionalism
• High levels of concentration as all roles aresafety critical with the Railway Team
• Effective communication skills
• Passionate about delivering excellent customerservice
• Although not essential, experience of workingwith diesel and/or steam locomotive engines would be highly advantageous.

Your contract

This is a permanent 32 hour contract, with working hours tovary over a 7 day rota basis, including weekends, evening and bank holidays asrequired. The earliest start time is 8am, and the latest finish time is 9pm,varying in accordance with opening times.

A little about us

At Longleat we offer a day out like no other, our guests are invited to step into the Thynn family home where they will find the finest example of Elizabethan Architecture. They are also immersed into the wild side, where they can visit over 120 species of animals by car, foot, train, bus, and boat.

With a core business welcoming around 1 million guests every year, we are passionate about providing unforgettable experiences that bring family and friends together to create memories that will last a lifetime.

Why join the Longleat team?

In this unique work environment, you will be surrounded by historic landscapes and listed buildings, all whilst listening to our lions roar and wolves howl. You will even have the opportunity to visit our adorable Koalas and cheeky meerkats during your lunch break.

You will receive attractive benefits that include:

• 29 days holiday inclusive of bank holidays, rising to 31 days at 5 years’ service.
• Unlimited free entry to Longleat for our employees
• Complimentary tickets to Longleat and Cheddar Gorge and Caves, 18 per annum pro rata
• 50% off Membership for Friends and Family
• Discounts on food and beverages and retail merchandise
• Discounts on VIP Experiences and Accommodation
• Discretionary bonus scheme
• Employee Assistance Programme
• Employer contributory pension scheme
• Life assurance scheme
• Perks at work
• Range of flexible working schemes