Rail Systems Field Service Engineer

Wabtec Corporation; East Midlands; On-site; GBP 32,000 - 52,000; Full time

Job summary

Wabtec Corporation is hiring a Field Service Engineer in Derby. You will support our customers and products at Wabtec UK sites and customer locations, ensuring safety, efficiency and reliability across the service life cycle.

Your day includes responding to call-outs, diagnosing and repairing components, and returning trains to service with thorough testing. You will compile clear reports, manage workload independently, and maintain strong customer relationships.

Qualifications

• The role requires ONC or NVQ Level 3 (or equivalent) in Mechanical and/or Electrical Engineering.
• Strong technical aptitude with proven fault-finding abilities.
• Significant hands-on experience in relevant technical areas (engines, diagnostics).
• Competent IT skills, particularly with MS Excel and laptop/tablet devices.
• Capable of compiling clear and accurate technical reports.
• Strong organisational skills with the ability to manage workload independently.
• Excellent interpersonal skills.

Responsibilities

• Respond to call-out requests and liaise directly with customers to access trains.
• Diagnose and repair PIS, brakes, sanding, pantograph, shoegear etc.
• Determine the most effective solution to return trains to service.
• Replace faulty parts on-site or escape if replacement isn’t possible.
• Conduct thorough testing before handing the train back to the customer.
• Maintain a strong customer‑centric approach in all interactions.

Skills

Mechanical Eng

Electrical Eng

Fault finding

Field service

MS Excel

Report writing

Communication

Education

ONC/NVQ3 Eng

Job description

Wabtec Corporation is hiring a Field Service Engineer in Derby. You will support our customers and products at Wabtec UK sites and customer locations, ensuring safety, efficiency and reliability across the service life cycle.

Your day includes responding to call-outs, diagnosing and repairing components, and returning trains to service with thorough testing. You will compile clear reports, manage workload independently, and maintain strong customer relationships.