Rail Signalling Incident Response Lead (24/7)

KeolisAmey Docklands; England; On-site; GBP 60,000 - 76,000; Full time

Benefits offered by this job

Free TfL travel

Rail season-ticket discount

Pension with 10% employer contribution

Salary sacrifice EV car leasing

Cycle to work

Perkbox access

Virtual GP

Employee assistance programme

Job summary

KeolisAmey Docklands is seeking a Signalling First Line Response Lead to coordinate a 24/7 engineering response across the DLR network. You’ll oversee the First Line Response Team from the control room, ensuring safe operation and rapid service restoration.

You will work with maintenance and engineering managers to uphold asset reliability, safety, and competence development of engineering colleagues in a busy control room environment.

Qualifications

• Experience maintaining railway equipment, signalling systems or LRVs.
• Experience in safety-critical engineering environments.
• Strong communication to explain technical issues to stakeholders.
• Experience coordinating responses to engineering faults or service disruptions.

Responsibilities

• Lead and coordinate the First Line Response Team to deliver safe, effective engineering response across the DLR network.
• Direct engineering resources from operational control to minimise service disruption and support recovery.
• Support maintenance, fault response and reliability of signalling, ATC, station systems, points and LRVs.
• Escalate significant failures to Engineering Management and provide clear recommendations for resolution.

Skills

Railway operations

Safety-critical env

Communication skills

Incident response coordination

Leadership

Shifts 24/7

Training delivery

Stakeholder management

ATC knowledge

Asset management awareness

Job description

KeolisAmey Docklands is seeking a Signalling First Line Response Lead to coordinate a 24/7 engineering response across the DLR network. You’ll oversee the First Line Response Team from the control room, ensuring safe operation and rapid service restoration.

You will work with maintenance and engineering managers to uphold asset reliability, safety, and competence development of engineering colleagues in a busy control room environment.