Rail Operations Manager

Liverpool City Region Combined Authority; Liverpool City Region; On-site; GBP 57,000 - 69,000; Full time

Job summary

The Liverpool City Region Combined Authority seeks a Rail Operations Manager to oversee the operational performance of the Merseyrail Concession. The ideal candidate will have a strong background in the heavy rail industry, senior management experience, and a commitment to enhancing public transport for the 1.6 million residents of the Liverpool City Region.

Benefits

Local Government Pension Scheme contributions between 5.5% and 12.5%

Generous holiday entitlement of 29 days rising to 34 days after 5 years

Free travel around Liverpool City Region with an All-Zone Metro card

Flexible and hybrid working

24/7 access to Employee Assistance Programme

Qualifications

• Experience at a senior management level in the heavy rail industry.
• Proven record of service delivery in the rail industry.
• Experience developing relationships with stakeholders at a senior level.

Responsibilities

• Manage the day-to-day operational performance of the Merseyrail Concession.
• Oversee the operational oversight and influence of the rail network across the Liverpool City Region.
• Lead a team alongside the Bus Operations Manager.

Skills

Service Delivery

Stakeholder Management

Team Leadership

Job description

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• Employer: Liverpool City Region Combined Authority
• Location: No 1 Mann Island, Liverpool
• Contract: Permanent
• Working Pattern: Full Time
• Hours: 35 hours per week.
• DBS Check: No
• Closing Date: 03/07/2025 at 16:00
• Reference: PL/25/316367
  
  
  

• Employer: Liverpool City Region Combined Authority
• Salary: £57,472-£68,222
• Location: No 1 Mann Island, Liverpool
• Contract: Permanent
• Working Pattern: Full Time
• Hours: 35 hours per week.
• DBS Check: No
• Closing Date: 03/07/2025 at 16:00
• Reference: PL/25/316367
  
  
  

About The Role

This is a pivotal time for the Liverpool City Region in relation to transport, our ambition is to deliver a modern, integrated and publicly controlled public transport system.

Our Rail Operations Manager will manage the day-to-day operational performance of the Merseyrail Concession as well as full operational oversight and influence of performance of the wider rail network across the Liverpool City Region.

About The Person

This is a perfect opportunity for someone who has experience of leading and managing a specialist rail team. You will oversee the management and day-to-day operation as well as building and maintaining relationships with a wide range of stakeholders, including operators at a senior level.

You will have rail industry service delivery experience to ensure the railway network is resilient and able to respond to challenges and opportunities that always puts the customer first.

It is essential that you already have a good understanding of the transport network on Merseyside as you lead a team alongside the Bus Operations Manager to ensure delivery of services within a multi-modal integrated network.

Finally, like us, you will have a passionate commitment for the Liverpool City Region and it’s 1.6million residents and as the successful candidate you will demonstrate our three key behaviours of LCR First, Action Focus and Respect.

If you think you match the job description, and our values then click on the link to apply.

Please ensure that you provide clear examples and evidence in your personal statement of how you meet the below essential criteria. The information you provide in your personal statement will be used for shortlisting.

• Experience at a senior management level in the heavy rail industry supported by technical practical experience from that sector.
• Proven record of service delivery in the rail industry
• Demonstrable experience of developing relationships with and leveraging influence with Stakeholders/Partners at a senior level.
  
  
  

About The Organisation

The Liverpool City Region is world-famous for its history, culture and creativity. A place of firsts, it is the birthplace of modern railways, public health and international trade. Now, our economy is being transformed once again, changing the world through world-leading innovation in health and life sciences, digital and creative, and advanced manufacturing - growing an economy already worth £35 billion a year.

The Combined Authority plays a central role in catalysing this innovation-led economy. We are seizing the unique opportunity to use our devolved powers and funding to create wealth and prosperity for all our 1.6 million residents and the whole UK - investing in our economy, people, place, transport and digital infrastructure. Our vision is for the Liverpool City Region to be: The best place to grow up, grow a family, and grow a business - where no-one is left behind.

Staff Benefits

• Local Government Pension Scheme contributions between 5.5% and 12.5%
• Generous holiday entitlement of 29 days rising to 34 days after 5 years service, as well as bank holidays and the option to buy 10 additional days
• Free travel around Liverpool City Region with an All-Zone Metro card worth £1,450 per year plus All Zones Off Peak Trio ticket for your spouse or partner
• Flexible and hybrid working
• 24/7 access to Employee Assistance Programme for you and your family and Free counselling service
• Automatic enrolment to our Westfield Health Programme
• Corporate discounts at council-owned gyms
• Bike to Work Scheme
• Coaching, mentoring, apprenticeships, and professional qualifications including paid membership fees and even a £1k interest free learning loan for any non-job-related learning
  
  
  

Equality, Diversity & Inclusion

We offer a guaranteed interview scheme for candidates who have declared that they: have a disability, are from a Black, Asian or Minority Ethnic background, are a member of a reservist or have close family links to a member of the Armed Forces as we are under-represented by people from these communities.

To be considered under one of these schemes, you must indicate your eligibility in the relevant section of the application form. In addition, you must clearly demonstrate in your personal statement how you meet all the key essential criteria listed above, and highlight how you meet the remaining essential criteria outlined in the person specification within your CV.

Applications that do not include this evidence will not be considered under the guaranteed interview schemes.

The Liverpool City Region Combined Authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.

We actively promote diversity and inclusion. This role may be eligible for sponsorship under the Skilled Worker route. We recommend that you assess your eligibility before applying for this position. Please visit https://www.gov.uk/skilled-worker-visa

How to apply

Please apply online via the link provided.

Please note, CV applications will only be accepted alongside a completed personal and monitoring information online application form.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Government Administration, Government Relations Services, and Investment Management

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