Rail Mobile Operations Manager - Safety, Incident Response

Network Rail; Romford; On-site; GBP 32,000 - 48,000; Full time

Benefits offered by this job

Annual leave

Pension options

Rail travel discount

Volunteer leave

Gym access

Job summary

Network Rail is seeking a capable Operations professional to support safe infrastructure operation across the country. You will coordinate incident responses, assist with investigations, and work with the route control team to ensure timely service restoration.

A strong focus on safety, regulatory knowledge, and driving competence will be essential. The role requires hands-on operational duties, equipment maintenance, and collaboration with multiple teams to maintain reliable rail services.

Qualifications

• Ability to meet relevant rules & regulations.
• Full driving licence required.
• Signalling competencies desirable.
• Basic IT skills and computer literacy.
• First Aid training or willingness to undertake.

Responsibilities

• Attend accidents or incidents affecting safe operation of the infrastructure as directed by route control.
• Undertake the role of Rail Incident Officer and lead coordination of restoration activities.
• Collate information and evidence to support initial investigations and provide reports.
• Provide incident response cover for Mobile Operations Managers as directed.
• Support operational duties including performance monitoring, contingency planning and audits.
• Maintain equipment and keep vehicles safe, clean and tidy.
• Respond to route crime incidents and liaise with BTP as needed.
• Assist Operations Team with deputy duties, site visits and competency evidence.

Skills

Analytical skills

Numerate

First Aid Training

Assessor Qualification

Advanced Driving / Driver awareness

Power operated tools

Regulations knowledge

Signalling competencies

Conflict Management

Suicide Training

Job description

Network Rail is seeking a capable Operations professional to support safe infrastructure operation across the country. You will coordinate incident responses, assist with investigations, and work with the route control team to ensure timely service restoration.

A strong focus on safety, regulatory knowledge, and driving competence will be essential. The role requires hands-on operational duties, equipment maintenance, and collaboration with multiple teams to maintain reliable rail services.