Rail Customer Service & Revenue Agent

Tpexpress; Huddersfield; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Free TransPennine Express rail travel

Travel discounts on other rail ops

Employee Assistance Program and Well-…

Rail Pension Scheme

Family maternity and paternity

Cycle to work scheme

Job summary

TransPennine Express in Huddersfield is seeking a Customer Service Professional (Barriers) to join our team in a busy role that places customers at the heart of every journey. You will handle luggage, provide train service information, assist with ticket checking and selling, and manage cash and card payments.

The role includes varied shifts, early starts, nights and weekends, in a diverse, cross-cultural environment.

Responsibilities

• Handle luggage and provide passenger assistance to ensure safety and comfort
• Provide train service information, includingTimetables and platform details, and assist with ticket checking and selling
• Process cash and card payments accurately and securely
• Adapt to varied shift patterns, including early starts, nights, weekends, in a diverse environment

Job description

TransPennine Express in Huddersfield is seeking a Customer Service Professional (Barriers) to join our team in a busy role that places customers at the heart of every journey. You will handle luggage, provide train service information, assist with ticket checking and selling, and manage cash and card payments.

The role includes varied shifts, early starts, nights and weekends, in a diverse, cross-cultural environment.