Radiotherapy Admin Assistant — Elevate Patient Care & Pathways

The Royal Berkshire; Reading; On-site; GBP 21,000 - 25,000; Full time

Job summary

Royal Berkshire NHS Foundation Trust is seeking a Band 2 Radiotherapy Administrative Assistant to join the Berkshire Cancer Centre team. The role provides essential administrative support to patients, clinical staff and the multidisciplinary team, including appointment management and reception cover.

You will engage with radiographers, clinicians and other healthcare professionals to ensure timely information flow, accurate record keeping, and a patient-centred service within a busy NHS

Qualifications

• Previous administration experience is essential, and experience within the NHS or a healthcare setting would be advantageous.
• Excellent communication skills and strong attention to detail are important for managing patient information and working with busy clinical teams.

Responsibilities

• Prepare and manage patient records and clinical documentation to support radiotherapy services.
• Schedule, amend and manage patient appointments using electronic patient management systems.
• Book radiotherapy follow-up appointments and other associated appointments as required.
• Request and collate relevant clinical information, including pathology, histology and radiology reports.
• Ensure accurate patient data entry and maintenance of electronic records using PMS, EPR and MOSAIQ systems.
• Provide a professional and patient-focused service when responding to telephone and email enquiries.
• Arrange transport and interpreter bookings as required.
• Liaise with radiographers, clinicians, medical secretaries and other healthcare professionals to support patient pathways.
• Provide reception cover when required, assisting patients and visitors attending the department.
• Maintain accurate administrative records and support efficient patient pathway management.
• Undertake general administrative duties including filing, scanning, data entry and document management.
• Support the smooth running of the department by maintaining stock levels and assisting with routine administrative processes.
• Work flexibly across the Berkshire Cancer Centre as required, including occasional support at the Bracknell Radiotherapy Unit.
• Contribute to a positive patient experience by providing a professional, courteous and compassionate service at all times.

Job description

Royal Berkshire NHS Foundation Trust is seeking a Band 2 Radiotherapy Administrative Assistant to join the Berkshire Cancer Centre team. The role provides essential administrative support to patients, clinical staff and the multidisciplinary team, including appointment management and reception cover.

You will engage with radiographers, clinicians and other healthcare professionals to ensure timely information flow, accurate record keeping, and a patient-centred service within a busy NHS