Radiology Department Assistant

Queen Victoria Hospital NHS Foundation Trust; East Grinstead; On-site; GBP 24,000 - 26,000; Full time

Job summary

A prestigious NHS hospital is seeking a full-time Radiology Department Assistant to support radiology services by chaperoning patients and assisting clinical staff. This role emphasizes excellent patient care, delivering vital support in imaging procedures, and offers opportunities for personal development and training within a welcoming team environment.

Benefits

Tailored personal development

Flexible working arrangements

Dedicated reward programme with discounts

Qualifications

• Experience in public-facing roles or customer service is preferred.
• Willingness to learn and gain new skills is essential.
• Recent NHS experience is beneficial.

Responsibilities

• Assist radiologists in imaging or interventional procedures.
• Chaperone patients for examinations and procedures.
• Conduct clinical audits and manage stock control.

Skills

Customer service

Willingness to learn

Basic nursing/care experience

Education

Secondary Education including GCSE English & Maths

NVQ level 3 or equivalent experience

Job description

Main area Clinical Grade NHS AfC: Band 3 Contract Permanent Hours

• Full time
• Part time
• Job share
• Flexible working

37.5 hours per week (slightly extended days possible - M-F) Job ref 276-7253523-AC

Site Queen Victoria Hospital Town East Grinstead Salary £24,625 - £25,674 per annum Salary period Yearly Closing 22/06/2025 23:59

Welcome to Queen Victoria Hospital NHS Foundation Trust and thank you for your interest.

In addition to receiving tertiary referrals from across the South East of England, we have a network of ‘spoke’ sites at district general hospitals enabling our consultants to offer their expertise with routine treatments and consultations as close to patients’ homes as is possible. With the recent addition of video led ‘virtual’ consultations we also enable patients who have some distance to travel to avoid the additional stress and worry of a long journey.

Working at QVH combines the excitement, challenge and career opportunities of many larger organisations with the satisfaction of delivering excellent patient care that really does re-build our patients’ lives.

We also offer attractive benefits such as

• tailored personal development to support career aspirations, including accredited clinical and management development programmes
• flexible working arrangements for a work-life balance that suits you and your needs
• a dedicated reward programme, offering a range of national and local discounts, cashback and tax relief schemes

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Sustainability

At Queen Victoria Hospital we want to be the first Net Zero Hospital in England, and to achieve that wants every member of staff to be a green champion. The way in which the Trust works has a significant impact on the organisation’s carbon footprint and that of our patients. From the heat, light and power supplies within the hospital to avoiding unnecessary patient journeys, the Trust is empowering all staff to create a sustainable health and care environment for future generations. The Trust expects all staff to reuse and recycle more, to use energy and water efficiently, to walk or cycle to work if you can, and to have a focus on sustainability in the workplace.

Welcome to QVH and thank you for your interest in our hospital.

This role is mainly patient facing but is a pivotal clinical support role for the radiology team. Audit, stock and system admin are additional aspects to this role.

This position is for full time but its possible to job share.

Main duties of the job

This post is for a full time Radiology Department Assistant who will support the radiology service in chaperoning patients and assist clinical staff and patients. The RDA team also are able to undertake cannulation training, assist in the x-ray, ultrasound and MRI areas. We welcome individuals who would like to learn about the radiology department and keen to champion excellent patient care.

Informal visits are welcomed and encouraged.

Working for our organisation

Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.

A centre of excellence, with an international reputation for pioneering advanced techniques and treatments. Everything we do is informed by our passion for providing the highest quality care and the best clinical outcomes.

At QVH we are proud of our achievements and our specialist services continue to record excellent clinical outcomes for patients. We regularly receive excellent results from patient satisfaction surveys and on average 98% of inpatients say they would recommend the hospital to their family or friends.

Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.

Detailed job description and main responsibilities

There are a mixture of duties involving the RDA team:

• Assisting radiologists, sonographers, radiographers in imaging or interventional procedures
• Chaperoning patients for intimate examinations, procedures
• Clinical audit
• Stock control and ordering
• Preparation of clinical areas
• Vetting of general ultrasound requests
• Clinical liaison with referrers, other departments, GP surgeries

Person specification

Experience

• Public facing work /customer service
• Show willingness to learn new skills
• Recent NHS experience
• Significant basic nursing/care/relevant experience

Qualifications

• Secondary Education to include GSCE English & Maths or equivalent
• NVQ level 3 or able to demonstrate knowledge within this field through practical experience of dealing with public or patients

The closing date given is a guide only. There may be some occasions when we have to close a vacancy once sufficient applications have been received. You are therefore advised to submit your application as early as possible to avoid disappointment.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.