Radiology Clerical Officer

University Hospitals Dorset; Bournemouth; Presencial; GBP 23.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Enhanced annual leave

Health & wellbeing services

NHS discounts

Training and development opportunities

Friendly, inclusive team

Descripción de la vacante

University Hospitals Dorset is hiring a Radiology Clerical Officer at Royal Bournemouth Hospital in Bournemouth. The role involves handling reception duties, booking appointments by phone, letter and in person, and providing an efficient admin service within the radiology team.

The post requires good Maths and English GCSEs and strong communication skills. The successful candidate will join a friendly, supportive team with opportunities for training and development.

Formación

• Good standard of education including Maths and English GCSE.
• Experience with reception/telephone duties and diary management.
• Strong data entry and records handling.
• Ability to work as part of a team and use own initiative.

Responsabilidades

• Reception and telephone duties with direct contact to patients.
• Booking appointments and maintaining a diary system.
• Accurate data entry and record keeping across systems.
• Provide general administrative support to the radiology department.

Conocimientos

Reception experience

Telephone handling

Data entry

Customer service

Teamwork

Educación

Maths and English GCSE

Herramientas

Outlook

Word

Excel

Camis system

Descripción del empleo

Main area Radiology Grade Band 2 Contract Permanent Hours Full time - 37.5 hours per week (Monday - Friday) Job ref 153-SP06580-A

Department name 01. UHD - General Recruitment Site Royal Bournemouth Hospital Town Bournemouth Salary £25,272 pa Salary period Yearly Closing 28/10/2026 23:59

As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.

We offer highly regarded health services, employing some 10,000 staff. Our ambitious £500m transformation programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.

In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.

We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.

We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.

At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.

As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.

We are aware that some candidates may choose to use AI tools to support the preparation of their application. While this is not discouraged, we kindly remind applicants that submissions should remain an honest and accurate representation of your own experience and suitability. Personal integrity is an important part of the recruitment process.

Job overview

Are you searching for a new and exciting, fast paced role?

#TeamUHD are recruiting for a Radiology Clerical Officer to work in our busy radiology department.

You’ll be booking appointments over the phone, by letter and also face to face with patients – so excellent communication skills are a must for this role. You’ll cover reception and undertake other general administrative office duties as required to provide an all-round efficient administrative service.

We’re looking for an enthusiastic, friendly person who is keen to learn and receptive to change, working as part of our wider radiology team.

What we can offer you in return:

• Enhanced annual leave
• Access to health and wellbeing services
• NHS discounts at thousands of retailers
• Training and development opportunities
• Working with a friendly, inclusive team

Base location: Royal Bournemouth Hospital & Tringham House

Interview date: 3rd & 4th November 2026

Please note we are unable to offer sponsorship for this position.

Main duties of the job

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Working for our organisation

UHD are investing, developing and transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview.

If a role or service relocates as part of a planned move, excess mileage will not be reimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.

UHD has active networks including Women’s, BAME, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes.

AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process.

Detailed job description and main responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Person specification

QUALIFICATIONS

• Good standard of education including Maths and English GCSE

EXPERIENCE

• Reception and telephone work with direct client/patient contact
• Booking appointments / maintaining a diary system
• Problem solving
• Able to prioritise work, negotiate and make decisions
• Able to work both as part of a team and also using own initiative
• Experience of hospital/care work
• Keyboard/typing skills (eg. RSA II or equivalent experience)
• Ability to demonstrate proficiency in the following Windows applications - Outlook, Word and Excel.
• Able to file and maintain accurate records.
• Data accuracy on computer systems.

Knowledge

• Able to comprehend the nature of the work, the Data Protection Act, and able to comprehend the importance of accuracy in all aspects of work.
• Knowledge of patient pathways and RTT waiting times
• Knowledge of Camis and other hospital computer system.

Interpersonal Skills

• Able to communicate with a wide range of people face to face, and by telephone.
• Able to work under pressure amid interruptions.
• Awareness of special needs of patients.
• Able to demonstrate initiative and be able to work as part of a team.
• Able to cope with difficult people and situations.

Other requirements

• Be receptive to change.
• Be flexible and willing to adapt duties to meet the needs of the service.
• Able to cover extra hours if required.
• Interested in working with patients.
• Willing to undergo training as required.

Please note:

Staff recruited are expected to be available to work flexibly across all our Trust locations to meet service demands.

This advert may be closed early if sufficient applications are received.

COVID-19 vaccination remains the best way to protect yourself and our patients from the virus when working in our healthcare settings. Whilst this vaccination is not a condition of employment we do encourage our staff to get vaccinated.

Internal Candidates: staff employed prior to merger who voluntarily change jobs will be appointed to UHD terms and conditions.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.