Radiography Administration Assistant

King's College Hospital; Orpington; On-site; GBP 21,000 - 25,000; Full time

Job summary

The Radiology Appointment Coordinator at King's College Hospital NHS Foundation Trust will join a busy team to manage the end-to-end radiology appointment process across three sites. You will handle patient bookings, coordinate reception activities, and maintain clear communication with patients and clinical staff.

We are looking for an organised, calm, and proactive individual who can work across Princess Royal University Hospital, Orpington Hospital, and Beckenham Beacon, using Microsoft Excel

Qualifications

• Experience in radiology appointment booking is preferred.
• Strong communication and patient-focused approach.
• Ability to work across multiple sites and teams.

Responsibilities

• Provide a comprehensive radiology appointment booking service across Princess Royal University Hospital, Orpington Hospital, and Beckenham Beacon.
• Organise reception desk operations to ensure efficient patient flow.
• Support radiology departments and adhere to departmental protocols.
• Maintain accurate records in healthcare information systems.

Skills

Excellent interpersonal & коммуникация

Multitasking in fast-paced environment

Tools

Microsoft Excel

Job description

We are seeking an enthusiastic, highly motivated, and organised individual to join our team as a Radiology Appointment Coordinator for a permanent , full time position. The successful candidate will have excellent communication skills, a professional and courteous manner, and the ability to remain calm under pressure. You will be supporting the extremely busy Radiology departments across the Princess Royal University Hospital, Orpington Hospital, and Beckenham Beacon with the expectation to cover, The post holder will be responsible for providing a comprehensive appointment booking service and organising reception desk operations to ensure that all radiology reception areas across three sites are run efficiently and effectively, in line with departmental protocols.

The successful candidate will prioritise patient needs while ensuring compliance with departmental procedures and national booking programme requirements. The role requires a thorough understanding of radiology investigations, healthcare information systems, and appointment booking processes.

The post holder must be proficient in all Microsoft Excel applications and demonstrate excellent interpersonal and communication skills. They must have the ability to multitask, prioritise workloads, and remain effective while working in a fast-paced, high-pressure environment.

The Trust provides a full range of local and specialist services across its five sites. Transforming Healthcare is the vision at the heart of the King's Strategy - 2026 to 2031. Together, we are pursuing six strategic ambitions: delivering high-quality patient care; being a great place to work; leading pioneering research, innovation and education; building strong and successful partnerships; providing timely and efficient care; and ensuring long-term financial sustainability. Achieving these ambitions will require all of us to work as one Team King's, united by a shared commitment to our values of being caring, collaborative, inclusive and innovative. By living these values every day, we will transform healthcare for our patients, our communities and each other

We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.

King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible.