Radiology Admin & Clerical Officer: Patient Support

Gateshead Health NHS Foundation Trust; Gateshead; On-site; GBP 21,000 - 26,000; Full time

Job summary

Gateshead Health NHS Foundation Trust in Gateshead is seeking an Admin & Clerical Officer to provide essential administrative support across Diagnostic Imaging. You will manage a professional reception, book inpatient and outpatient appointments, and handle confidential patient records to ensure smooth patient journeys.

Joining a busy, supportive team, you will coordinate medico-legal requests, respond to queries, and help with service development and SafeCare initiatives in a fast-paced

Qualifications

• Professional reception service across imaging areas and signposting.
• Booking and managing inpatient/outpatient appointments; cancellations utilised.
• Maintaining accurate and confidential patient records.
• Coordinating medico-legal and image transfer requests and supporting report distribution.

Responsibilities

• Provide a professional reception service across Main Radiology, MRI and Ultrasound areas.
• Book and manage inpatient and outpatient appointments; optimise cancellations.
• Maintain confidential patient records and ensure data integrity.
• Coordinate image transfer requests and support report distribution to clinicians.

Skills

Reception & front-of-house

Appointment booking

Records management

Teamwork

Communication

Job description

Gateshead Health NHS Foundation Trust in Gateshead is seeking an Admin & Clerical Officer to provide essential administrative support across Diagnostic Imaging. You will manage a professional reception, book inpatient and outpatient appointments, and handle confidential patient records to ensure smooth patient journeys.

Joining a busy, supportive team, you will coordinate medico-legal requests, respond to queries, and help with service development and SafeCare initiatives in a fast-paced