Radiology Admin Assistant / Receptionist

County Durham and Darlington NHS Foundation Trust; Tees Valley; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare provider in Tees Valley is seeking an enthusiastic Receptionist/Admin Assistant to join the Radiology team. The successful candidate will provide outstanding care, manage appointments, and support the imaging process. Ideal applicants will possess excellent communication and organisational skills, coupled with patient administration experience. This role offers a unique opportunity to work in a dynamic and supportive environment, serving the local community with essential healthcare services.

Qualifications

• Excellent communication, organisational and investigative skills required.
• Experience working in a busy office environment is essential.
• Ability to adapt to change while managing and prioritising tasks.

Responsibilities

• Cover front of house reception duties.
• Book radiology appointments efficiently.
• Communicate effectively with patients and staff.

Skills

Excellent communication skills

Organisational skills

Interpersonal skills

Flexible approach

Patient administration experience

Job description

Responsibilities

• Front of house reception cover
• Booking radiology appointments
• Communicating with patients and staff
• Undertaking IT system‑based work
• Linking in with patient transport services
• General administrative duties

About the Role

We have an exciting opportunity for an enthusiastic, experienced Receptionist/Admin Assistant to join our friendly team based within Radiology at UHND. The successful candidate should provide consistent outstanding care and exemplary service to our patients and visitors, arrange appointments and liaise with all involved in the imaging process to ensure the best service for our patients.

Qualifications & Skills

• Excellent communication, organisational and investigative skills
• Flexible approach to tasks with experience working in a busy office environment
• Excellent interpersonal skills, dedication, confidence and diplomacy
• Patient administration experience and ability to adapt to change while managing and prioritising a heavy workload in a fast developing environment
• Organised and flexible, able to work individually and as part of a wider team

About the Trust and Service

County Durham and Darlington NHS Foundation Trust is one of the largest integrated care providers in England, serving a population of around 600,000 people. Radiology is a busy department providing X‑Ray, CT, MRI, Fluoroscopy and Ultrasound services, delivering diagnostic services to our hospital sites using both specific Radiology IT packages alongside Trustwide systems to provide integrated care.

EEO Statement

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under‑represented.