Radio Comms Technician - Local Authority

Spinwell Global Limited; Kidlington; On-site; GBP 24,000 - 31,000; Full time

Job summary

Spinwell Global Limited is seeking a Radio Comms Technician for an office-based role in Kidlington. You will test and maintain radio hardware, document configurations, and manage stock to ensure continuous operation across the Force's radio estate.

The role requires strong communication, problem-solving, and the ability to travel to different locations with a valid UK driving licence. This is a contract position suitable for candidates comfortable with office-based work.

Qualifications

• Experience testing and maintaining radio hardware to standards.
• Ability to travel across locations and hold a UK driving licence.
• Strong communication and customer-facing approach.

Responsibilities

• Test and maintain radio hardware per plans and standards to support the Force's estate.
• Perform routine hardware/software maintenance to meet business needs.
• Diagnose issues and escalate with colleagues to restore operations.
• Document hardware/software items and changes in systems for integrity.
• Maintain stock levels of radios/ancillaries and negotiate deliveries with suppliers.
• Ensure radio estate security in line with Home Office guidelines.
• Receive and handle support requests and allocate unresolved calls with records.

Skills

Customer focus

Team player

Problem solving

Troubleshooting

Communication skills

Travel flexibility

Driving licence

Radio knowledge

Tools

Radio testing equipment

Job description

Role: Radio Comms Technician REF 378119 Contract Length: 05/2027 Location: Office Based - Kidlington 100% office based IR35: Inside Pay Rate to Intermediary: 150 per day Spinwell is recruiting for a Radio Comms Technician for an excellent opportunity within the public sector.

RESPONSIBILITIES OF THE RADIO COMMS TECHNICIAN

• The testing and provision of radio related hardware, following plans and instructions and in accordance with agreed standards to maintain continued operation of the Force's Radio estate.
• The undertaking of routine maintenance of hardware and / or software to fulfil business requirements and / or maintain continued operation of the Force's radio estate.
• The correction of problems, calling on other experienced colleagues and external resources if required to maintain continued operation of the Force's radio estate.
• The documentation of all hardware / software items and configuration management changes on the force's and suppliers related systems to ensure the integrity of the Force's Radio estate.
• Ensure that stocks of radios and ancillaries required to support the force's Radio estate are maintained at an appropriate level. Negotiation with suppliers to identify delivery limitations.
• Ensure the security of the forces radio estate is maintained in line with Home Office guidelines.
• Receives and handles requests / incidents for support following agreed procedures. Responds to requests for support by providing information to enable incident resolution and promptly allocates unresolved calls as appropriate. Maintains records and advises relevant persons of actions taken.

SKILLS/EXPERIENCE OF THE RADIO COMMS TECHNICIAN

• Able to understand how the application of radio technology impacts the Forces'
• Policing and business objectives and processes.
• Good communication skills (written and oral) with a proven customer focussed approach. Must be a team-worker who is flexible and adaptable but can also work with little direct supervision.
• Good problem solving and trouble-shooting skills with the ability to think logically in a fast paced environment whilst maintaining high levels of accuracy good understanding of Service Level Agreements.
• Must have capability to travel to different locations across both Forces and undertake all assignments in a timely manner. Due to the requirement to work flexibly, unsocial hours and personal safety for lone working; public transport may not be available or suitable at these times. For this reason, a full UK driving licence is considered essential.
• Must be able to work with computer applications from many suppliers.
• Good understanding of radio communications infrastructure
• Repair radios and deliver to site. Driving licence essential.

Candidate Privacy Notice

By applying for this vacancy, you acknowledge that Spinwell Global Limited will process your personal information for recruitment purposes and may contact you about other suitable opportunities. Your details may be retained for up to 24 months from your last meaningful interaction with us, in accordance with our Recruitment & Website Privacy Notice, available at www.spinwellglobal.com .