R&D Field Account Manager Strategic Accounts

Sartorius; Epsom; Hybrid; GBP 60,000 - 85,000; Full time

Benefits offered by this job

Remote options

Free parking on site

Private Medical Insurance

Group Pension Plan

Job summary

Sartorius is seeking an R&D Field Account Manager for strategic accounts. Based from home near Billingham, you will manage a key biopharma account and travel to Ireland, Belgium, the Netherlands and Denmark to support additional strategic accounts.

Build trusted relationships, drive early-stage value creation, and enable technology seeding with scientific stakeholders. You will work with Product Development, Tech Transfer, and CMOs to validate technologies and support pilot/clinical readiness

Qualifications

• Degree in Life Sciences, Biotechnology, Biochemical Engineering, or comparable field.
• Strong experience in customer-facing roles in biopharma environments with exposure to R&D contexts.
• Industry experience in bioprocessing, upstream or downstream, is a plus.
• Credible in highly scientific environments and translating early R&D needs into validation/adoption paths.
• Confident communicator able to influence senior decision makers and partner with Technical Sales.
• Strong stakeholder management across customer R&D networks and internal teams.
• High proficiency in CRM and structured handover/documentation for data-driven sales.
• Fluent English.
• Willing to travel >50% as role is heavily focused on external customers.
• Right to work in the UK.

Responsibilities

• Build sustained relationships at Strategic Account R&D sites with scientific and managerial stakeholders to increase access and early visibility of programs.
• Enable timely technology seeding and opportunity creation.
• Identify and prioritize early-stage technology seeding opportunities and translate needs into use cases.
• Drive validation of selected technologies through process/product trials and readiness signals.
• Support pilot and clinical-phase trials with scale-up/scale-down validation and collaboration with Product Development and CMOs.
• Monitor the new process landscape within the account and flag risks early to stakeholders.
• Execute structured handovers of validated programs to the commercial scope with next actions.

Skills

Relationship building

English fluent

CRM experience

Stakeholder management

Travel flexibility

Education

Life Sciences degree

Biotechnology/Biochemical Eng

Tools

SFDC (Salesforce)

Job description

Be part of our Sales department to drive early stage seeding strategy. Join our Sales team as an R&D Field Account Manager Strategic Accounts and play a key role in driving early – stage value creation through deep engagement with customer R&D sites. By building trusted relationships, supporting technology validation, and creating visibility of molecule and process development activities you will help accelerate the development and production of innovative therapies for better health for more people. The team consists of 5 people and we’re looking forward to shaping the future with you. Your main focus will be a key strategic biopharma account based in Billingham, with occasional travel to Ireland, Belgium, the Netherlands and Denmark to support additional strategic accounts. Based from home, ideally close to Billingham, you will become part of a team of 5 dedicated professionals who look forward to shaping the future together with you.

Responsibilities

• Build sustained relationships at Strategic Account R&D sites with scientific and managerial stakeholders to increase access, trust, early visibility of molecule programs, discovery and R&D process decisions
• Enable timely technology seeding and opportunity creation
• Identify and prioritize early-stage technology seeding opportunities by translating R&D process needs and discovery-stage requirements (e.g. media, cell line, critical raw materials, data/analytics enablement) into concrete use cases and aligning required Business Units technical experts for validation support, including new molecules, processes, and modalities to create future long‑term value beyond existing business
• Drive validation of selected technologies through process & product trials and defined process steps with the customer, including scale‑up / scale‑down and manufacturing-sensitive validation where applicable, applying a process‑consultancy approach, documenting outcomes and readiness signals to support progression toward pilot/clinical or manufacturing adoption
• Support pilot and clinical-phase (Phase I–III) process and product trials by enabling scale‑up / scale‑down validation, process optimization, and manufacturing-sensitive readiness in collaboration with Product Development, Tech Transfer, and CMOs
• Control and monitor the new process landscape within the account (new processes, transfers, new modalities) by flagging footprint changes, risks, and implications early to relevant internal stakeholders
• Execute structured handovers of validated programs to the commercial scope by packaging stakeholder maps, process context, validation evidence, and next actions

What will convince us

• Degree in Life Sciences, Biotechnology, Biochemical Engineering, or comparable field
• Strong experience in customer-facing roles in biopharma environments (e.g., process development support, technical sales, applications, scientific support) with strong exposure to R&D contexts
• Industry experience within R&D in bioprocessing, upstream or downstream process or purification or filtration is a plus
• Demonstrated ability to operate credibly in highly scientific environments and translate early R&D needs into structured validation and adoption paths
• Confident communicator able to influence diverse, senior decision makers and partner with Technical Sales to shape complex customer solutions
• Strong stakeholder management across customer R&D networks and internal matrix teams
• High proficiency in CRM (SFDC) and disciplined documentation for structured handover (pipeline tracking, customer processes, validation evidence, decision points) for data-driven sales steering
• Fluent English
• Willing to travel >50% as this role is heavily focused on external customers
• In order to commence working with us, the successful candidate must have the right to work in the UK.

What we offer

As a growing global life science company, stock listed on the MDAX and TecDAX, Sartorius offers a wide range of benefits.

• Personal and Professional Development: Mentoring, leadership programs, Talent Talks, internal seminar offerings and coaching for managers
• Work-life Balance: Remote options
• Making an impact right from the start: Comprehensive onboarding, including a virtual online platform – even before joining, Welcome Workshops, “buddy” as point of contact
• Welcoming Culture: Mutual support, team-spirit and international collaboration; communities on numerous topics such as coaching, agile working and businesswomen network
• Health & Well-Being: Wide section of health and well-being support such as healthcare plans and health assessment services
• Attractive Working Conditions: 37.5 hours working week, 25 days annual leave plus public holidays
• Annual option to buy, sell or carry over annual leave
• Free parking on site
• Free hot and cold drinks
• Health & Wellbeing Competitive benefits package, including: Private Medical Insurance Private Dental Insurance Group Life Assurance Travel Insurance (Employee Paid)
• Salary Sacrifice Health Assessment Service
• Salary Sacrifice Cycle to Work Scheme
• Planning Ahead For Your Future Group Personal Pension Plan
• Group Income Protection Salary Sacrifice
• Will Writing Service

About Sartorius

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment. Join our global team and become part of the solution.