Assistant to Head of Operations (FTC)

Sartorius; Stonehouse; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Health & wellbeing benefits

Onboarding program

Free parking on site

Job summary

Sartorius in Stonehouse, Gloucestershire, is seeking an Assistant to the Head of Operations for a 12‑month fixed-term period. The role is on site, 39 hours per week, with responsibilities spanning reception, administrative support, diary management, and coordination of maintenance and external training.

The successful candidate will support a team of eight and contribute to the smooth operation of the site, including ordering PPE and liaising with suppliers. Right to work in the UK is required.

Qualifications

• Experience in reception or administrative roles is preferred.
• Ability to work autonomously with minimal supervision.
• Strong organizational and multitasking skills.
• Proficient in MS Office and calendar management.

Responsibilities

• Frontline reception duties for the facility, handling calls and post.
• Provide administrative support to the Operations Team and prepare presentations.
• Maintain the Head of Operations diary and travel arrangements.
• Manage the maintenance schedule and liaise with contractors as needed.
• Coordinate supplier orders and PPE, keeping purchase records.

Skills

Receptionist experience

Administrative support

PA/EA duties

MS Office proficiency

Tools

MS Office

PowerPoint

Excel

Job description

Join as an Assistant to our Operations department in Stonehouse, Gloucestershire.

We are looking for an Assistant to Head of Operations for the Operations department at Sartorius. In this role, you will be responsible for a broad range of administrative, clerical and office duties to support the Head of Operations and the wider Operations Team.

This is a standalone position supporting a team of 8 professionals, and we are looking forward to shaping the future with you.

This position is available for full – time on a fixed – term period for 12 months. You will be based on site in Stonehouse, Gloucestershire. Working hours are Monday to Thursday 7.10 – 16.10, Friday 7.10 – 12.10.

Our site in Stonehouse site is a manufacturer of plastic components and single – use products, such as lab scale bioreactors and filtration.

Grow With Us – Your Responsibilities

• Frontline reception duties for the Sperry Way Facility including telephone call handling, intercom, post, meeting minutes etc.
• Provide administrative support to the wider Operations Team such as preparation of PowerPoint presentations, photocopying, scanning, and general office responsibilities
• Provide a weekly schedule to senior managers of travel plans & visitor arrangements
• Support with travel plans and hospitality for Head of Operations & visitors travelling to and from Sartorius Stedim Lab
• Support the Head of Operations with the management of his diary, including the scheduling, and prioritizing of meetings, submission of expense claims and other admin requirements
• Manage the Maintenance Schedule by ensuring all maintenance is completed within specified timeframes
• Support staff in the implementation of the Maintenance Schedule e.g. booking and liaising with contractors
• Order company PPE, uniform and specialized clothing e.g. safety boots, shoes, workwear etc. Keeping accurate records of items purchased
• Liaise with suppliers to fulfil indirect orders, process orders using Wescale.
• Support the Operations Team with the booking and arranging of external training
• Coordinate Company social events such as Summer BBQ, Christmas Hampers, Long Service Awards: booking of events, contractors, scheduling attendees etc.
• Support the internal audit process, by training to be an Internal Auditor
• Provide Branding and Marketing support to the site by undertaking Sartorius Branding and Marketing training
• Operate within the requirements of the quality system and assist in maintaining systems to ensure compliance to ISO 9001,13485, 14001 and regulatory IVD requirements including good documentation practises

What Will Convince Us

• Ideally, previous experience in a Receptionist, Administrative Assistant, or PA/EA role.
• Solid experience in a autonomous role, comfortable operating without daily supervision
• Confident communicating with diverse stakeholders across levels and functions
• Strong organizational skills with the ability to prioritize and multitask under pressure.
• Proficiency in MS Office (email, calendar, Word/Docs, Excel/Sheets, PowerPoint).
• Professional telephone manner and customer service skills.
• High level of discretion and ability to handle sensitive and confidential information.
• Ideally experience of working within a regulatory experience: ISO14001, 45001, 9001
• Strong attention to detail and accuracy.

In order to commence working with us, the successful candidate will have the right to work in the UK.

What We Offer

• Making an impact right from the start: Comprehensive onboarding, including a virtual online platform – even before joining
• Welcoming Culture: Mutual support, team-spirit and international collaboration; communities on numerous topics such as coaching, agile working and businesswomen network
• Health & Well-Being: Wide section of health and well-being support such as healthcare plans and health assessment services

Attractive Working Conditions

• 39 hours working week
• 25 days annual leave plus public holidays
• Free parking on site
• Free hot and cold drinks

Health & Wellbeing

• Competitive benefits package, including:
  • Group Life Assurance
  • Private Medical Insurance
  • Private Dental Insurance
  • Salary Sacrifice Cycle to Work Scheme
  • Travel Insurance (Employee Paid)
  • Salary Sacrifice Health Assessment Service

Planning Ahead For Your Future

• Group Personal Pension Plan
• Group Income Protection
• Salary Sacrifice Will Writing Service

About Sartorius

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.

We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.

Join our global team and become part of the solution. We are looking forward to receiving your application.

www.sartorius.com/careers