Quote to Cash Administrator

JR United Kingdom; Wakefield; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

Join a global leader in colocation as a Quote to Cash Administrator, pivotal in enhancing billing processes and fostering collaborations. This role demands analytical prowess and expertise in Salesforce/Apttus systems. Embrace the opportunity to thrive in a diverse and innovative environment that values inclusion and personal growth.

Benefits

Flexible work arrangements

Supportive environment for individual contributions

Opportunities for personal and professional growth

Focus on sustainability

Inclusive workplace culture

Qualifications

• Several years of experience as a billing manager or handling order entry.
• Hands-on expertise in Salesforce and/or Apttus Quote to Cash platforms.
• Strong background in crafting and delivering internal communications.

Responsibilities

• Optimize global billing processes and drive efficiency.
• Manage contract renewals and ensure flawless invoicing.
• Collaborate with Accounting team and Salesforce team.

Skills

Analytical skills

Problem-solving

Detail-oriented

Communication

IT systems fluency

Reporting

Quote to Cash experience

Tools

Salesforce

Apttus

Excel

Job description

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Iron Mountain's global colocation platform enables customers to build tailored, sustainable, carrier and cloud-neutral data solutions in 19 locations powered by 100% renewable energy. What sets Iron Mountain Data Centers apart?

We are seeking a dynamic and highly motivated Quote to Cash Administrator to join our growing team. This is a pivotal role where you'll be instrumental in optimizing our global billing processes, driving efficiency, and fostering strong cross-functional partnerships. If you thrive in a fast-paced environment and are passionate about leveraging cutting-edge SaaS and CRM systems, we want to hear from you!

Your role in our mission

• Architect daily operations: You'll be the linchpin for the seamless administration and support of our global Apttus Billing Platform.
• Empower financial excellence: Collaborate closely with the Accounting team, orchestrating precise customer orders, managing contract renewals, and ensuring flawless invoicing for services.
• Drive order lifecycle: Champion the meticulous processing and review of all new customer orders, suborders, and critical contract renewals.
• Innovate and enhance: Actively contribute to ongoing system improvements, participating in enhancement requests and shaping the intake process for our platforms
• Foster collaboration: Build strong partnerships with our Salesforce team, leading initiatives for effective training programs and robust process documentation.
• Transform user experience: Dive into Level 1 support topics, analyzing trends to design and implement impactful strategies for targeted training and user adoption improvements.

Valued skills and experience

• Analytical prowess: Possess exceptional analytical and problem-solving skills, thriving on tackling complex business challenges and delivering robust end-to-end solutions.
• Precision & persistence: You are meticulously detail-oriented, a highly collaborative team player, and relentlessly persistent in overcoming obstacles or challenges.
• Communication mastery: Demonstrate a strong background in crafting and delivering compelling internal communications that inform and engage.
• System fluency: Exhibit a natural flair for leveraging IT systems to implement effective, practical solutions while meticulously maintaining data integrity.
• Reporting wizardry: Your reporting skills are exemplary; you wield Excel/Sheets with expert precision, proficient in pivots, databases, sorting, and advanced data manipulation.
• Quote to Cash acumen: several years of experience as a billing manager or handling order entry, with hands-on expertise in Salesforce and/or Apttus Quote to Cash platforms.

Discover what we offer

• Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization that embraces transformation and innovation.
• Empowering Inclusion: Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged, fostering an atmosphere of inclusion and belonging
• Global Connectivity: Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and fostering global learning opportunities
• Championing Individuality: Be part of a winning team that celebrates diversity and encourages individual differences to drive greatness.
• Competitive Total Rewards: supporting your career at Iron Mountain, family, personal wellness, and wellbeing. (Local benefits may vary based on country-specific policies.)
• Embrace Flexibility: Experience the freedom of remote/hybrid work, enabling a harmonious work-life balance (dependent on role).
• Unleash Your Potential: Access abundant opportunities for personal and professional growth, preparing you for a digitalized future.
• Valuing Every Contribution: Join a workplace that actively encourages and supports all talents, recognizing the unique impact of each individual.
• Pioneering Sustainability: Contribute to our vision of fostering a sustainable and thriving workforce, leaving an enduring legacy for generations to come