Quote Specialist Uniphar Medtech UK Ltd

Unipharmedtech; Manchester; On-site; GBP 42,000 - 65,000; Full time

Job summary

Uniphar Medtech is seeking a proactive Quote Specialist to drive competitive quotations and profitable outcomes from NHS and other customers. Based in our Macclesfield area, you will collaborate with Heads of Sales, business unit leaders, and sourcing teams to deliver precise quotes and nurture key relationships.

You will manage RFQs, track pricing, and provide technical support across the UK, contributing to growth and the sustainability of our MedTech portfolio.

Qualifications

• Experience with quotations and pricing processes in healthcare.
• Strong negotiation and analytical skills.
• Experience with hospital procurement environments.

Responsibilities

• Develop quotations by considering product requirements and commercial factors.
• Track quotations and adjust as needed.
• Implement pricing standards to stay competitive and profitable.
• Support the internal sales team with technical information across the UK.
• Collaborate with the commercial team to align customer needs with solutions.
• Assess incoming RFQs ensuring details and specs are included.
• Maintain records of quotations, pricing, and communications.
• Stay updated on market trends and competitor pricing.
• Identify process improvements in quotation procedures to improve efficiency.
• Produce reports on quotations and conversion rates.
• Build and maintain relationships with customers to understand needs.
• Support commercial field sales during technical meetings with customers.
• Coordinate with tenders, procurement and customer service to ensure accurate leads.
• Support the Tenders Department as needed.
• Demonstrate willingness to support MedTech projects.
• Improve RFQ conversion and success rates.

Skills

Negotiation

Analytical thinking

Stakeholder management

Excel advanced

Communication

KPI delivery

Time management

Navision/BC

English fluency

Tools

Navision / Microsoft Business Central

Job description

Based in our Macclesfield office and reporting to the Customer Service Manager, the ideal candidate will be a customer-oriented self-starter capable of contributing to a high-performance company. The role requires effective engagement, collaboration, and relationship management with other enabling functions, our Heads of Sales and our Business Unit Leaders for each brand specialism. Through the commercial partnership, the Quote Specialist (hereafter QS) will be required to nurture strong relationships with the sourcing teams within the NHS and all customers. The successful candidate will demonstrate excellent external and internal customer focus throughout. The QS will play a pivotal role in driving the growth and profitability of Uniphar Medtech by sustaining existing business, securing new business opportunities through continuous request for quote submissions and effectively managing contractual relationships.

Key Responsibilities:

• Develop & execute competitive quotations by considering optimal product requirements and tailoring commercial considerations to suit each specific situation.
• Track all provided quotations and make adjustments as needed.
• Where possible implement pricing standards that keep our products competitive and maximise profit.
• Supporting the internal sales team across the UK with technical support as needed.
• Collaborate with the commercial team to gather necessary information and ensure alignment between customer needs and proposed solutions.
• Assessing incoming requests for quotations from customers, ensuring all necessary details and specifications are included.
• Maintain comprehensive records of quotations, pricing, and correspondence with customers for future reference and analysis
• Keep up-to date with market trends, competitor pricing strategies, and industry developments to refine pricing and quotation approaches.
• Identify opportunities for process improvements in the quotation procedure to enhance efficiency, accuracy, and customer satisfaction.
• Produce regular reports on submitted quotations, analysing win/loss reasons and conversion rates
• Establish and maintain effective customer relationships to understand customer needs.
• Provide any necessary support to the commercial field sales during technical meetings with customers.
• Collaborate with various departments (i.. Tenders, Procurement and Customer Service) to ensure precise quotations and accurate leads
• Provide support to the Tenders Department as needed
• Demonstrate availability and a willingness to support various projects at the MedTech level
• Continuously enhance request for quotations conversion and success rates by refining processes

Key Skill & Experience:

• Exceptional negotiation, analytical, and strategic thinking skills
• Solid financial/commercial acumen with an analytical mindset
• Ability to communicate effectively with key stakeholders, develop and maintain strong working relationships, notably with our front-facing procurement customers within a hospital setting
• Proficient in Microsoft Office Suite, advanced Microsoft Excel knowledge is essential
• Delivery of measurable results, makes and meets Commitments
• Proven track record of achieving and exceeding set KPIs and targets
• Attention to Detail, ensuring work is executed accurately and completely
• Demonstrates energy, real initiative and ability to work independently
• Comfortable with ambiguity and flexible to adapt within a changing environment
• Demonstrate resourcefulness to deliver a high-quality service
• Sense of ownership for the assigned tasks
• Strong time management skills
• Previous experience of working with Navision or Microsoft Business Central, an advantage
• Fluent in English both written and oral #cardiacservices

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.