Quick Serves Supervisor

Aramark; Clewer Village; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Merlin Magic Pass

Resort discounts

Employee benefits app

Training & apprenticeship programmes

Menu innovation & ops improvements

Incentives & recognition

Free on-site parking

Job summary

LEGOLAND Windsor Resort is recruiting a Food & Beverage Supervisor to work with the quick serve cluster of the Park Food & Beverage Department. This Full Time, fully flexible role includes weekend availability, with a competitive hourly rate of £13.60 and Merlin benefits.

You will lead the quick serve outlets, drive guest service excellence, manage stocks and labour, support recruitment and training, and implement promotions to boost sales while keeping safety and quality at the forefront.

Qualifications

• Experience within the Food and Beverage industry.
• Previous work as a Team Leader or similar role.
• Excellent attention to detail with the ability to work through own initiative.

Responsibilities

• Ensuring full compliance with Health & Safety legislation, including food safety and hygiene standards.
• Driving focus on exceptional guest service and achieving all Food & Beverage KPI targets.
• Assisting with recruitment, training, coaching and development, and leading the team with a hands-on approach to allow support with future succession.
• Maintaining high standards of presentation throughout the restaurants and outlets and contributing ideas for continuous improvement.
• Ensuring specific stock levels are maintained with adequate monitoring, whilst taking financial responsibility, including labour cost management.
• Implementing agreed promotions to maximise sales and communicating important and relevant information throughout the team, ensuring excellent product knowledge, including allergen and dietary information.

Skills

F&B experience

Team leadership

Attention to detail

Customer service

Communication

Job description

LEGOLAND Windsor Resort is recruiting a Food & Beverage Supervisor to work within the quick serve cluster of the Park Food & Beverage Department!

We are ONE Team at LEGOLAND Windsor Resort, and we are committed to delivering magic every day for our guests. Come and join the team!

We are recruiting a Supervisor to support the quick serve team in its daily operation.

Comprising our LEGOLAND Coffee CO outlets and two quick service restaurants, we are looking for an experienced team leader ready for the next step in their hospitality journey.

The Supervisor will be required to ensure delivery of the day-to-day operation by supporting and implementing initiatives and quality standards. This role requires a candidate who demonstrates a positive mental attitude, is highly motivated, empowering, and has determination to succeed. The Supervisor will need to think outside the box, make quick decisions, and have the natural ability to bring out the best in the team.

Shift opportunities include:

Full Time, Fully Flexible

Weekend Availability included

What's in it for you?

Competitive hourly pay rate of £13.60 plus fantastic benefits listed below...

• Merlin Magic Pass, free entry to all Merlin UK attractions for you and your family
• Resort discounts across LEGOLAND and other Merlin UK attractions
• Employee benefits app with discounts, online GP access, and mental health support
• Training & apprenticeship programmes to develop your leadership and management skills
• Opportunities to contribute to menu innovation and operational improvement projects
• Regular incentives and recognition to celebrate success
• Free on-site parking

What does this role entail?

A day in the life of a Supervisor would include...

• Ensuring full compliance with Health & Safety legislation, including food safety and hygiene standards
• Driving focus on exceptional guest service and achieving all Food & Beverage KPI targets
• Assisting with recruitment, training, coaching and development, and leading the team with a hands-on approach to allow support with future succession
• Maintaining high standards of presentation throughout the restaurants and outlets and contributing ideas for continuous improvement
• Ensuring specific stock levels are maintained with adequate monitoring, whilst taking financial responsibility, including labour cost management
• Implementing agreed promotions to maximise sales and communicating important and relevant information throughout the team, ensuring excellent product knowledge, including allergen and dietary information

Here are some desirable qualities for this role...

• Experience within the Food and Beverage industry
• Previous work as a Team Leader or similar role
• Excellent attention to detail with the ability to work through own initiative
• A positive can-do attitude with a hands-on approach at work to support and lead the team
• Be a great communicator and someone who is reliable in all aspects of the role
• Demonstrate the ability to take on challenges as and when they arise, responding positively and identifying effective solutions promptly
• A strong desire to develop others through effective training and coaching
• Previous knowledge of risk assessments and Health & Safety protocols.

About Aramark

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team – [e-mail]. Join us in fostering a workplace where everyone can achieve their full potential